Carl Hughes

Leaders of propane operations should make time for important decisions.

Evaluate your company’s performance with reliable, applicable metrics.

There are various ways for shareholders to analyze their investments.

By opening our doors for business, we create messages in the marketplace.

Approach requires understanding of why some teams work, others don’t.

Leadership positions require new understanding of changes around you.

How do you score your customer service? It's best to ask the customer

Seek someone with broader perspective, input and not technical expertise

Evaluate your problem and unprofitable accounts before dropping them

Don't underestimate the importance of adding high-quality customers