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Video still: Tyler Gunter

The importance of a CSR’s role in the propane industry

April 6, 2020 By Tyler Gunter

Paula Laney from Energy Distribution Partners shares the importance of the CSR position within the industry and the benefits of training others too.

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This article is tagged with 2020 National Safety & Trainer's Conference, CSR, CSR training, Energy Distribution Partners, Paula Laney, PERC, video and posted in Featured Video

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Improving safety with CSR training

March 2, 2018 By John McCoy

Effective customer service representative (CSR) training can lead to increased safety, fewer accidents.

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This article is tagged with Basic Principles and Practice, CSR training, customer service representative, employee, John McCoy, McCoy Leavitt Laskey LLC, PERC, propane education & research council, propane industry, safety and posted in Current Issue, Featured

Photos by Allison Barwacz

PERC hosts Trainer’s Conference in San Antonio

January 18, 2018 By Allison Barwacz

The event focused on the best strategies for training employees at propane operations, as well as how to maintain the highest level of safety.

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This article is tagged with 2018 Trainer's Conference, Allison Barwacz, CSR training, Ferrellgas, Jan Bray, John Hansen, PERC, propane education & research council, propane safety, Stuart Flatow, Tony Dale, Wanda Monthey and posted in Featured, News

PERC to host 2018 National Trainer’s Conference in January

October 17, 2017 By Joe McCarthy

Attendees will learn and receive training on many of PERC’s safety training tools.

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This article is tagged with 2018 National Trainer's Conference, Bray Strategies, CETP Certification, CSR training, Dashe & Thompson, Embassy Suites San Antonio Riverwalk, HVAC/Plumber training, Jan Bray, John Hansen, Leavitt & Laskey, McCoy, PERC, propane education & research council, Susan Taylor and posted in Events, News