Bergquist expands telemetry unit

The technology department of Bergquist Inc., the Bergquist Telemetry Unit (BTU), uses analytics to improve marketer operation efficiency and profitability. With a growing demand for these services, Bergquist is expanding its telemetry unit by appointing Jim Schwartzfisher to the new role of telemetry unit manager.

Schwartzfisher

Schwartzfisher began his career at Bergquist in 2019 as a technical support specialist, with a goal to reduce marketers’ operating costs through efficient technology.

“Jim knows what our customers are looking for,” says Joe Montroy, vice president of sales at Bergquist. “As manager, he will be able to communicate these needs to our manufacturers. Jim stepping into this role is ultimately going to help the BTU provide even better customer service.”

The BTU improves marketer operations by using specialized technology to monitor and report end-customer fuel usage and propane marketer product inventory data to improve customer services. This provides distributors an accurate look into supply and demand data.

As manager, Schwartzfisher will be responsible for overseeing sales and customer services. A few of his new duties include directing and coordinating sales activities, direction over hiring and training of new sales representatives, tracking and analyzing sales statistics based on key quantitative metrics, and resolving customer inquiries.