Upcoming Webinars
Stay tuned!
Previous Webinar Recordings Available OnDemand
You can view the following webinars, which have already taken place. Simply follow the link in the headline to the registration form. Once filled out, you will be able to launch the presentation. Webinars older than six months are available on our YouTube channel.
All webinars are one hour.
Content Marketing Webinar
Can Propane Autogas Revolutionize Your Business?
Original broadcast date: Thursday, July 25, 2024
Sponsored content by: CHS
Join Mark Porth as he visits with Stephen Southward of Cleveland Petroleum Products on the importance of autogas and how it aligns with their eight pillars of growth. Discover how Luke Fitzpatrick of the Missouri Propane Gas Association is taking a creative approach to help marketers grow their autogas gallons.
During this webinar, you’ll learn:
- How Cleveland Petroleum doubled its Autogas gallons and plans to do it again
- Why MOPERC invested in a propane-powered paratransit demonstration vehicle
- The importance of leveraging your state legislatures to promote autogas infrastructure
- Why building an autogas infrastructure is key in meeting your customer’s needs
- How state associations can help advocate for autogas
- The importance of consistent demand year-round
- The availability of Autogas rebates, tax credits, and industry dollars
Speakers:
- Mark Porth, Senior Account Manager, CHS Inc.
- Stephen Southward, CEO, Cleveland Petroleum Products
- Luke Fitzpatrick, President & CEO, Missouri Propane Gas Association and Missouri Propane Education and Research Council
Content Marketing Webinar
Make This Summer Count – Top 10 projects to increase profitability
Original Broadcast Date: Thursday, May 19, 2022
Sponsored by: ADD Systems
Summary: After a busy winter, it’s time to take stock, regroup and prepare for an even more successful heating season next year. The summer is the perfect time to focus on your technology to gain efficiency and profitability. You will learn how to:
- Improve your asset utilization
- Increase driver/truck efficiency
- Make your service department more profitable
- Grow your customer base
- Improve your customer self-service options
- Tighten up your cybersecurity
- Implement successful software upgrades
- Make informed decisions about adding tech functionality
- Plan effective training programs
- Expand your useful network of resources
Speakers:
- John Coyle, VP of Sales, ADD Systems
- Steve Gent, Account Manager, ADD Systems
Content Marketing Webinar
How to add propane storage affordably despite the steel shortage
Original Broadcast Date: Thursday, September 30, 2021
Sponsor: One-Tank
Summary: Need to get more ROI from your inventory without making a big, risky financial investment? Join us on September 30, as One-Tank CEO Brian Humphrey gives us expert tips that can help your business start generating more revenue today—without adding expensive (and unnecessary) infrastructure.
In this webinar, Brian will show you how to:
- Add storage quickly—without buying even one new tank
- Avoid winter fuel price spikes
- Eliminate emergency callouts
- Generate more profit than ever while cutting administrative costs
Speaker: Brian Humphrey, CEO of InSite and founder of One-Tank.
Content Marketing Webinar
The Propane Customer is Always Right: How to Exceed Customers’ Expectations with Differentiated Offerings
Original Broadcast Date: Thursday, April 29, 2021
Sponsor: ADD Systems
Summary: In this competitive marketplace you have to earn customer loyalty every day. You need to know what’s important to them and how you can offer an exceptional experience that they won’t forget. Join us to delve deeper into what creates true customer loyalty.
Some of the topics covered will be:
- Communication preferences
- Budget plans
- Self-service options
- Pricing plans
- Delivery scheduling
- And more!
Speakers: Gregg Lounsbury, Software Application Specialist at ADD Systems, and John Coyle, Vice President of Sales at ADD Systems
Content Marketing Webinar
Using Technology to Create Profitable Opportunities
Original Broadcast Date: Thursday, September 3, 2020
Sponsor: ADD Systems
Summary: You maximize opportunities when you put technology to work for you. From competitive situations to increasing efficiency, technology can help put you in a position to thrive. Tune into this webinar to learn to:
- Improve efficiency and self-sufficiency with mobile technology;
- Increase customer loyalty with exceptional, technology-enabled customer service;
- Use your data to make actionable information and quick,
informed decisions; - Improve your employee experience and productivity; and
- Put the power of your ERP at your whole team’s fingertips.
Speakers: Gregg Lounsbury, Software Application Specialist at ADD Systems, and John Coyle, Vice President of Sales at ADD Systems
Watch the webinar here.
Content Marketing Webinar
Don’t Buy New Technology Without Following These Best Practices
Original Broadcast Date: Thursday, May 21, 2020
Sponsor: Cargas
Summary: Whether you’re considering a web portal for your customers or completely new back-office software, at some point you’ll go through the process of purchasing new tech for your business. To see a return on your investment, you need to find the right solution, set it up properly, and get your team excited about using it. Join us as we discuss our top tips for researching, choosing, and implementing new tech at your company.
Tune into this webinar to learn:
- What to expect during the buying process;
- Best practices for implementation;
- Common mistakes and how to avoid them; and
- Maintaining success after implementation.
Speakers: Dave Radcliffe, systems consultant at Cargas Energy and Saul Cohen, product specialist at Cargas Energy
Watch the webinar here.
Content Marketing Webinar
Keeping up with Mobile Opportunities — A Guide to Modern Delivery & Field Service
Original Broadcast Date: Thursday, Mar. 21, 2019
Sponsor: ADD Systems
Summary: Mobile solutions have changed the way we do business. Today, it’s more than just having a tablet in every truck or van; it’s about making the absolute best use of your instant access to data. Join this webinar to get up to date on the latest mobile technology and the amazing opportunities for both operational efficiency and customer loyalty.
Tune in for the webinar, and you will learn:
- The latest mobile delivery and service technology
- How you can gain the most operational efficiency out of mobile technology
- How to leverage mobile to improve customer experience and increase loyalty
Speaker: Gregg Lounsbury, Software Application Specialist for ADD Systems
Download a PDF of the slides here.
Watch the webinar here.
Content Marketing Webinar
How timely communication and focused marketing messages can boost profits
Original Broadcast Date: Thursday, Mar. 22, 2018
Sponsor: ADD Systems
Summary: Vendor-client communications play a vital role in the modern world, especially during the challenging winter weather we’re seeing in some regions this year. ADD Systems leads a session on how to:
- Delight your customers, even in difficult times
- Boost your profits with spot-on communication
- Use existing customer data to increase sales
- Use texts and emails to improve customer retention
- Free up your customer service staff for more profitable activities
- Select the right type of targeted marketing campaigns
- Understand why it is so important to improve the customer experience
You can keep your customers informed, as well as leverage your customer history and data to maximize your sales potential through targeted marketing campaigns.
Speakers: John Coyle, Vice President of Sales for ADD Systems, and Tom Henderson, Vice President of QA and User Documentation for ADD Systems
Download a PDF of the slides here.
Watch the webinar here.
Editorial Webinar
Self-Serve Web Portals for Propane Customers
Original Broadcast Date: Aug. 25, 2016
Sponsor: ADD Systems
Summary: In this fast-paced environment, your customers expect quick, excellent customer service. This means you need to not only nurture an efficient and friendly customer service staff, but also develop a reliable, real-time web self-service portal. Customers expect to be able to do simple tasks online, like order product and pay bills – and taking advantage of a portal can free up your customer service staff and provide outstanding service.
So where do you start? What tasks will your customers need to be able to perform? Where do you go from there?
LP Gas and sponsor ADD Systems discuss the most important considerations for developing a customer web portal of your own. They’ll share real-world examples of the value to be gained, and give you pointers on implementing a portal that will provide value to you and your customers alike.
Speaker: John Redmond, Vice President of Product Strategy for ADD Systems
Redmond has 30+ years of experience in the petroleum and propane industries. He started as a support and installations manager with ICC/Petrodata, then as a data center manager for Meenan Oil Corp. He joined ADD Systems in 1989 and has served as regional sales manager, international sales manager, project manager of the Petro implementation, and, finally, vice president of product strategy. Remond is currently responsible for determining the strategic development direction of all ADD Systems products.
Download a PDF of the slides here.
Watch the webinar here.
Editorial Webinar
Powered by Propane
Original Broadcast Date: Sept. 4, 2014
Sponsor: Roush CleanTech
Summary: How were all these delivered to you? Commercial fleet vehicles powered by propane autogas.
Convert your fleet to run on propane autogas and:
- Save money on your fuel costs
- Increase your propane gallon sales
- Reduce your maintenance costs
Learn how to increase your propane gallon sales with autogas.
Speaker: Todd Mouw, Vice President, Sales and Marketing, ROUSH CleanTech
Todd Mouw drives ROUSH CleanTech’s national business development team and travels the country speaking about domestic alternative fuel technologies and their impact on the economy and environment. A key member of ROUSH CleanTech’s 2010 launch, Mouw has brokered thousands of product sales with Fortune 500 fleets and government organizations to help them reduce their operating costs and carbon footprint fueling with propane autogas.
Download a PDF of the webinar slides here.
Watch the webinar here.