Propane retailers should remember that databases deserve a refresh in the summer to keep customer and equipment information updated. Read more»

Christopher Caywood explains why technology-supported processes drive better results, or a higher multiple, which bodes well when selling a business. Read more»

Successful companies must continually customize products and services to meet customers’ changing needs in the digital age. Read more»

Christopher Caywood encourages propane retailers to address network and software security to protect their business and customers. Read more»

Christopher Caywood explains how his company has shifted to digital communications and why it makes sense from demographic and cost standpoints. Read more»

Christopher Caywood explains how technology can mitigate the risk of winter price spikes and product shortages for propane retailers. Read more»

Christopher Caywood explains easy steps propane retailers can take to update company websites to convey safety and environmental messages. Read more»

Technology is a key component of strategy, and you ought to have a technology strategy that fits into your overall business strategy. Read more»

The Propane Education & Research Council’s (PERC) Learning Center is easy to use and tailor to a retailer's specific operations. Read more»

Virtual instruction done right can be as good as or better than in-person instruction, especially when combined with hands-on experiential learning. Read more»