A look back at the highlights from a 100-column collection
May 3, 2011 By LP Gas
It seems appropriate that since this is my 100th column I would review some of the better columns I have offered over the past several years.
Read More Effective managers must learn to change outlook on performance
March 10, 2011 By LP Gas
Here are some worthwhile ideas you might want to consider as you step into a new role.
Read More Don’t underestimate importance of adding high-quality customers
May 1, 2009 By Carl Hughes
Don’t underestimate the importance of adding high-quality customers
Read More Measuring impact of administration’s proposed tax changes
April 1, 2009 By Carl Hughes
What do proposed changes by the administration mean for our industry?
Read More Know the differences between hedging, speculating
March 11, 2009 By Carl Hughes
Confusing these terms could cost individuals jobs, companies existences
Read More Customers, employees or investors – who takes precedence?
February 1, 2009 By Carl Hughes
Customers, employees or investors – which one should take precedence?
Read More Increase your visibility to customers with Internet presence
January 1, 2009 By Carl Hughes and LP Gas
Increase your visibility to customers by having a presence on the Internet
Read More Understand, measure and improve customer experiences
December 1, 2008 By Carl Hughes
If your company successfully completed a new tank installation on time and without problems, is the new customer event considered a success if all that Mrs. Smith (the new homeowner) remembers is grumpy workers and tracked flower beds?
Read More Propane companies must put financial tools in place
November 1, 2008 By Carl Hughes and LP Gas
To reach their potential, companies first must have financial tools in place.
Read More Growth at speeds of capital
October 1, 2008 By Carl Hughes and LP Gas
Every new customer requires a new asset, which requires added capital.
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