Carl Hughes

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Posts by Carl Hughes

A new approach – from an independent business owner’s perspective Posted on 05 Dec 2012 in the Current Issue categories.

Much has been made about the status of the industry. We have fully acknowledged and absorbed the gallon trends driven by conservation, economic downturn and the nonexistent housing market. NPGA... Read more»

Financial leverage Posted on 01 Aug 2012 in the Current Issue categories.

Often the goal of the independent business owner is to attain a level of success achieved by growing the business to a point in which the company becomes debt free.... Read more»

Don’t underestimate importance of adding high-quality customers Posted on 01 May 2009 in the Current Issue categories.

Don't underestimate the importance of adding high-quality customers Read more»

Measuring impact of administration’s proposed tax changes Posted on 01 Apr 2009 in the Current Issue categories.

What do proposed changes by the administration mean for our industry? Read more»

Know the differences between hedging, speculating Posted on 11 Mar 2009 in the Current Issue categories.

Confusing these terms could cost individuals jobs, companies existences Read more»

Customers, employees or investors – who takes precedence? Posted on 01 Feb 2009 in the Current Issue categories.

Customers, employees or investors - which one should take precedence? Read more»

Increase your visibility to customers with Internet presence Posted on 01 Jan 2009 in the Current Issue categories.

Increase your visibility to customers by having a presence on the Internet Read more»

Understand, measure and improve customer experiences Posted on 01 Dec 2008 in the Current Issue categories.

If your company successfully completed a new tank installation on time and without problems, is the new customer event considered a success if all that Mrs. Smith (the new homeowner) remembers is grumpy workers and tracked flower beds? Read more»

Propane companies must put financial tools in place Posted on 01 Nov 2008 in the Current Issue categories.

To reach their potential, companies first must have financial tools in place. Read more»

Growth at speeds of capital Posted on 01 Oct 2008 in the Current Issue categories.

Every new customer requires a new asset, which requires added capital. Read more»