TAG: customer service

Despite their importance, CSRs may, in some cases, be underappreciated and undertrained. Photo: iStock.com/Liderina

Call metrics matter to your propane operation

April 5, 2019 By

Propane cylinder delivery saves customers time and adds convenience to the cylinder exchange market. Photo courtesy of LPG2U

New cylinder exchange delivery model increases convenience

October 2, 2018 By

online retailer shopping cart. Photo: iStock.com/artisteer

Shopping for CMS software is like grocery shopping

June 4, 2018 By

Media: LP Gas Magazine

Bergquist updates online storefront

May 8, 2018 By

Media: LP Gas Magazine

Angus Monitoring Service names customer relationship manager

April 24, 2018 By

Media: LP Gas Magazine

How propane marketing has changed in the past 50 years

April 16, 2018 By

Media: LP Gas Magazine

In the Know: Problem customers

July 13, 2017 By

Photo: iStock.com/shotbydave

Adapting to advances in propane technology

July 3, 2017 By

Media: LP Gas Magazine

How customer service can make or break a legal case

May 29, 2017 By

Photo: iStock.com/shotbydave

Organizing phone calls, calendar items

March 8, 2017 By