Identify heater installation dangers
August 24, 2020 By John McCoy
If you are installing items for customers, be sure to note the manner of installation by your service folks and follow instruction manuals.
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Servicing out-of-gas calls
March 3, 2020 By John McCoy
John McCoy explains common mistakes that occur when addressing interruption-of-service calls and how these errors can lead to costly legal claims.
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Planning today to secure a safer future
November 12, 2019 By John McCoy
John McCoy details why it’s important for propane marketers to apply safety measures now to prepare for what tomorrow might bring.
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Calling in expert testimony
September 20, 2019 By John McCoy
John McCoy explains the trial judge’s gatekeeping role when it comes to selecting expert testimony for propane-related court cases.
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Court decides enough is enough
June 27, 2019 By John McCoy
Legal columnist John V. McCoy explains how a major marketer was dismissed from a 10-year case involving a fatal explosion.
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A teaching moment on trucking accidents
May 29, 2019 By John McCoy
A $100 million trucking verdict sheds light on the importance of training drivers and steps to take in the event of an accident.
Read More The critical role of record keeping in legal cases
December 28, 2018 By John McCoy
Legal columnist John V. McCoy explains how record keeping plays a critical role in defending a case.
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The good and bad of experience in the propane industry
August 31, 2018 By John McCoy
Experience is an asset, but shouldn’t be perceived as the end-all-be-all of knowing what’s safe.
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Summer housekeeping for propane retailers
June 22, 2018 By John McCoy
Keep these preventative maintenance steps in mind to ensure customer and employee safety.
Read More Recordkeeping helps exonerate propane marketer in house-fire lawsuit
August 24, 2015 By John McCoy and LP Gas
A new home was built in South Carolina in early 1999. As part of an installation, a propane marketer…
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