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TAG: John McCoy

The Colonial Pipeline transports refined petroleum products. (Source: U.S. Energy Information Administration)

Cyberattacks a growing threat

June 17, 2021 By

The Colonial Pipeline shutdown serves as a wake-up call for propane industry action to be proactive in finding ways to minimize cybersecurity threats.

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Accident brings safety directive into focus

April 27, 2021 By

An accident involving a propane delivery driver and his bobtail emphasizes the importance of chock blocks to keep employees and customers safe.

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Livestreaming can be used to ensure a socially distanced scene exam. Photo by Sean Crawley/Safety Engineering Labs

Reevaluate your business practices to find solutions

December 30, 2020 By

We can learn from the very difficult and unique experience of the novel coronavirus pandemic and still find a way to get the job done, says John McCoy. 

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Local green energy movements are a key battleground for propane

October 23, 2020 By

According to John McCoy, industry members should track local ordinances, codes and regulations that may do damage to the propane industry.

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Photo courtesy of PERC

Servicing out-of-gas calls

March 3, 2020 By

John McCoy explains common mistakes that occur when addressing interruption-of-service calls and how these errors can lead to costly legal claims.

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Keeping receipts with customer IDs should be a high priority for all sales. Photo: iStock.com/Sezeryadigar

Court decides enough is enough

June 27, 2019 By

Legal columnist John V. McCoy explains how a major marketer was dismissed from a 10-year case involving a fatal explosion.

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Criminal cases require proof that is beyond a reasonable doubt, while civil cases require a preponderance of the evidence. Photo: iStock.com/EXTREME-PHOTOGRAPHER

The burden of evidence in criminal and civil cases

October 6, 2018 By

McCoy, Leavitt, Laskey LLC’s John McCoy discusses the role evidence can play in propane industry specific civil cases.

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Photo by Kevin Yanik

The good and bad of experience in the propane industry

August 31, 2018 By

Experience is an asset, but shouldn’t be perceived as the end-all-be-all of knowing what’s safe.

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Summer housekeeping for propane retailers

June 22, 2018 By

Keep these preventative maintenance steps in mind to ensure customer and employee safety.

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Give your delivery drivers clear direction. Photo by Brian Richesson

Facing delivery challenges in the field

May 14, 2018 By

Do your drivers know how to react when faced with situations in the field?

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