Reevaluate your business practices to find solutions
December 30, 2020 By John McCoy
We can learn from the very difficult and unique experience of the novel coronavirus pandemic and still find a way to get the job done, says John McCoy.
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Local green energy movements are a key battleground for propane
October 23, 2020 By John McCoy
According to John McCoy, industry members should track local ordinances, codes and regulations that may do damage to the propane industry.
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Servicing out-of-gas calls
March 3, 2020 By John McCoy
John McCoy explains common mistakes that occur when addressing interruption-of-service calls and how these errors can lead to costly legal claims.
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Court decides enough is enough
June 27, 2019 By John McCoy
Legal columnist John V. McCoy explains how a major marketer was dismissed from a 10-year case involving a fatal explosion.
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The burden of evidence in criminal and civil cases
October 6, 2018 By John McCoy
McCoy, Leavitt, Laskey LLC’s John McCoy discusses the role evidence can play in propane industry specific civil cases.
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The good and bad of experience in the propane industry
August 31, 2018 By John McCoy
Experience is an asset, but shouldn’t be perceived as the end-all-be-all of knowing what’s safe.
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Summer housekeeping for propane retailers
June 22, 2018 By John McCoy
Keep these preventative maintenance steps in mind to ensure customer and employee safety.
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Facing delivery challenges in the field
May 14, 2018 By John McCoy
Do your drivers know how to react when faced with situations in the field?
Read More Improving safety with CSR training
March 2, 2018 By John McCoy
Effective customer service representative (CSR) training can lead to increased safety, fewer accidents.
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Analyzing legal action against cylinder distributors
December 8, 2017 By John McCoy
Purchasers are bringing legal action against distributors for cylinder changes.
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