Despite their importance, CSRs may, in some cases, be underappreciated and undertrained. Photo: iStock.com/Liderina

Customer service reps play crucial role in propane industry safety practices

September 20, 2018 By Stuart Flatow

Properly-trained customer service representatives are powerful, useful safety resources to the propane industry.

This article is tagged with CSRs, customer service representatives, PERC, propane education & research council, propane safety, safety, safety first, Stuart Flatow and posted in Featured

Propane 1075 placard. Photo by Joe McCarthy

Propane retailers: How different generations approach workplace safety

September 7, 2018 By Randy Warner

Baby boomers and Millennials have different approaches to safety.

This article is tagged with cross-generational, millennials, propane safety, randy warner, safety, safety in the workplace and posted in Current Issue, Featured

Photos enhance safety at your propane operation

August 30, 2018 By LP Gas

Smith Propane and Oil general manager, Zac Cromie, lays out how propane operations can establish higher safety standards at their operation.

This article is tagged with propane education & research council, propane operations safety, Ryan Scaife, safety, Senergy Marketing Group, Smith Propane and Oil, Zac Cromie and posted in Blue Flame Blog

Each year, PGANE conducts a three-day training at state fire academies in Massachusetts and New Hampshire. Photo courtesy of the Propane Gas Association of New England

Getting smart with your emergency responders

July 11, 2018 By Clara Richter

The importance of propane retailers connecting with emergency responders is gaining importance.

This article is tagged with amerigas, community relations, Dead River, fire department, Leslie Anderson, PGANE, propane gas association of new england, safety and posted in Current Issue, Featured

In the Know: Determining the best safety practices

July 5, 2018 By Cooper Wilburn

Cooper Wilburn, a consultant at Propane Resources, shares his thoughts on what the best safety practices a propane retailer can employ.

This article is tagged with Blue Flame Blog, bobtail inspections, Cooper Wilburn, gas checks, leak checks, propane resources, propane retailers safety, safety, tank installs and posted in Blue Flame Blog

bobtail in winter. Photo: iStock.com/RealCreation

Propane autogas safety

June 8, 2018 By LP Gas

Tips and pointers for safe propane autogas usage.

This article is tagged with Bobtail driver safety, Del Lisk, Lytx Inc., motor fuel, propane autogas, propane autogas safety, safety and posted in Current Issue, Featured

Photo courtesy of the Propane Education & Research Council

Agricultural co-op commits to leak checks

April 13, 2018 By Clara Richter

Co-Alliance LLP, an agricultural cooperative in Avon, Indiana, takes it upon itself to ensure that every customer it serves gets a leak check.

This article is tagged with agricultural cooperative, CETP, Co-Alliance, Co-Alliance LLP, leak check, Mike Hayden, propane safety, safety and posted in Current Issue, Featured

propane safety inspection. Photo: iStock.com/gorodenkoff

Safety resources for the propane industry

April 9, 2018 By Randy Warner

The propane industry provides safety resources at every turn. Check out where you can find them.

This article is tagged with national propane gas association, NPGA, PERC, propane education & research council, propane industry, propane safety, randy warner, safety, safety resources and posted in Current Issue, Featured

Navistar recalls certain IC Bus CE series school buses

March 5, 2018 By Clara Richter

Navistar Inc. is recalling certain 2016-19 IC Bus CE school buses because of potential issues with the propane booster pump relay.

This article is tagged with IC Bus, IC Bus CE Series, National Highway Traffic Safety Administration, Navistar Inc., NHTSA, recall, recalls, regulatory, safety, safety and training, vehicle recall and posted in News

Improving safety with CSR training

March 2, 2018 By John McCoy

Effective customer service representative (CSR) training can lead to increased safety, fewer accidents.

This article is tagged with Basic Principles and Practice, CSR training, customer service representative, employee, John McCoy, McCoy Leavitt Laskey LLC, PERC, propane education & research council, propane industry, safety and posted in Current Issue, Featured

TAG: safety