Focus on safety and avoid out-of-control damages
February 3, 2022 By John McCoy
John McCoy reviews a profound change to the litigation landscape and drives home why the best defense is to put safety first and always.
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Winter brings unique challenges to propane marketers
December 27, 2019 By John McCoy
John McCoy offers advice propane marketers should keep in mind to avoid legal claims related to heating seasonal homes in the winter.
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Planning today to secure a safer future
November 12, 2019 By John McCoy
John McCoy details why it’s important for propane marketers to apply safety measures now to prepare for what tomorrow might bring.
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Calling in expert testimony
September 20, 2019 By John McCoy
John McCoy explains the trial judge’s gatekeeping role when it comes to selecting expert testimony for propane-related court cases.
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Root cause analysis can ward off accidents
July 30, 2019 By John McCoy
John V. McCoy offers a holistic approach to accident response at your propane business.
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Facing delivery challenges in the field
May 14, 2018 By John McCoy
Do your drivers know how to react when faced with situations in the field?
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Improving safety with CSR training
March 2, 2018 By John McCoy
Effective customer service representative (CSR) training can lead to increased safety, fewer accidents.
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Implementing employee safety practices
October 9, 2017 By John McCoy
Employing good safety practices today can save headaches in the future.
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Letting professionals handle gas system maintenance
July 28, 2017 By John McCoy
A little air is a big problem, and so is asking homeowners to perform certain tasks on their appliances.
Read More Gas grill case heats up
November 2, 2016 By John McCoy
Wal-Mart fends off a product defect claim after a condo patio fire.
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