What to tell a customer who smells gas
April 4, 2018 By LP Gas
Customer service representatives are particularly important when a customer reports a leak, says John Hansen, a partner at McCoy, Leavitt and Laskey LLC.
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PERC 2018 National Trainer’s Conference overview
January 18, 2018 By Allison Kral
Stuart Flatow, vice president of safety and training at PERC, offers an overview of the 2018 National Trainer’s Conference.
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PERC hosts Trainer’s Conference in San Antonio
January 18, 2018 By Allison Kral
The event focused on the best strategies for training employees at propane operations, as well as how to maintain the highest level of safety.
Read More The propane industry’s duty to warn
December 13, 2017 By Jay Johnston
Proactive workplace efforts can go a long way toward increasing safety.
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Implementing employee safety practices
October 9, 2017 By John McCoy
Employing good safety practices today can save headaches in the future.
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NPGA, PERC create Hurricane Harvey resource webpage
September 1, 2017 By Clara Richter
NPGA and PERC worked together to create a webpage for propane marketers and customers impacted by Hurricane Harvey.
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Leading your company’s safety initiatives
August 21, 2017 By Jay Johnston
Adherence to safety standards has to start with leadership.
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Summer grill cylinder safety
August 11, 2017 By Jay Johnston
Before customers fire up the grill, consider these safety tips for refilling and exchanging propane cylinders.
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Letting professionals handle gas system maintenance
July 28, 2017 By John McCoy
A little air is a big problem, and so is asking homeowners to perform certain tasks on their appliances.
Read More Propane industry member presents to safety communications officials
July 3, 2017 By Clara Richter
Dennis Cruise gave a presentation to first responders on policies and procedures for handling propane-related emergencies.
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