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About Christopher Caywood

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Christopher Caywood, together with his brother Michael, is a co-owner of Caywood Propane Gas Inc. They have owned the business for more than 20 years, but only recently became actively involved after careers in the retail, pharmaceutical, higher education and legal professions. Contact him at chris@caywoodpropane.com.

Posts by Christopher Caywood

Cultivate ‘customer intimacy’ Posted on 18 Mar 2022 in the Current Issue & Featured & From the Magazine categories.

Successful companies must continually customize products and services to meet customers’ changing needs in the digital age. Read more»

Mitigate software vulnerabilities Posted on 08 Feb 2022 in the Current Issue & Featured & From the Magazine categories.

Christopher Caywood encourages propane retailers to address network and software security to protect their business and customers. Read more»

Customer contact: Shift from snail mail to digital communication Posted on 16 Dec 2021 in the Blue Flame Blog & Current Issue & From the Magazine categories.

Christopher Caywood explains how his company has shifted to digital communications and why it makes sense from demographic and cost standpoints. Read more»

Technology expedites fall propane deliveries Posted on 16 Sep 2021 in the Blue Flame Blog & Current Issue & From the Magazine categories.

Christopher Caywood explains how technology can mitigate the risk of winter price spikes and product shortages for propane retailers. Read more»

Let’s get on the same (web) page Posted on 21 Jul 2021 in the Blue Flame Blog & Current Issue & From the Magazine categories.

Christopher Caywood explains easy steps propane retailers can take to update company websites to convey safety and environmental messages. Read more»

Set a technology strategy Posted on 17 Jun 2021 in the Blue Flame Blog & Current Issue & From the Magazine categories.

Technology is a key component of strategy, and you ought to have a technology strategy that fits into your overall business strategy. Read more»

PERC Learning Center proves beneficial to retailers Posted on 06 May 2021 in the Blue Flame Blog & Current Issue & From the Magazine categories.

The Propane Education & Research Council’s (PERC) Learning Center is easy to use and tailor to a retailer's specific operations. Read more»

Add virtual learning to your training program Posted on 28 Jan 2021 in the Blue Flame Blog & Current Issue & From the Magazine categories.

Virtual instruction done right can be as good as or better than in-person instruction, especially when combined with hands-on experiential learning. Read more»

The value of tank monitors exceeds their cost Posted on 16 Nov 2020 in the Current Issue & Featured & From the Magazine categories.

Christopher Caywood explains why he believes tank monitors are almost as important as the other appurtenances you connect to your tank. Read more»

Digital services free up time but require more technical support Posted on 29 Sep 2020 in the Current Issue & Featured categories.

Technical challenges and customer requests for technical support increase with portal and app activity. Find out how to best handle technical support. Read more»