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About Christopher Caywood

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Christopher Caywood, together with his brother Michael, is a co-owner of Caywood Propane Gas Inc. They have owned the business for more than 20 years, but only recently became actively involved after careers in the retail, pharmaceutical, higher education and legal professions. Contact him at chris@caywoodpropane.com.

Posts by Christopher Caywood

Digital services free up time but require more technical support Posted on 29 Sep 2020 in the Current Issue & Featured categories.

Technical challenges and customer requests for technical support increase with portal and app activity. Find out how to best handle technical support. Read more»

Videoconferencing will benefit marketers beyond the pandemic Posted on 30 Jul 2020 in the Blue Flame Blog & Current Issue categories.

The coronavirus pandemic has shined a light on little-used videoconferencing, a tool that can make you, your business and your team more effective. Read more»

Mitigate disruption and improve safety with technology Posted on 21 May 2020 in the Blue Flame Blog & Current Issue categories.

For too many LPG retailers, “business as usual” is trying to figure out how to forward calls or access company software safely and at a social distance. Read more»

Improve customer service with technology Posted on 31 Jan 2020 in the Current Issue & Featured categories.

Christopher Caywood defines great service and explains how his propane operation uses technology to improve the customer experience. Read more»

Bringing the 21st century to your customers Posted on 03 Dec 2019 in the Current Issue & Featured categories.

Mobile and web offerings can differentiate your propane operation from competitors while attracting new customers to your business. Read more»

How to up your digital marketing game Posted on 22 Oct 2019 in the Current Issue & Featured categories.

Investments in digital marketing can help save money in other areas of the business and convert more customers to your operation. Read more»

Refresh your online presence Posted on 30 Aug 2019 in the Current Issue & Featured categories.

Websites age quickly in the digital age, so giving your propane operation's online presence a face-lift is a crucial step. Read more»

Upgrading your human resources functions Posted on 26 Jun 2019 in the Current Issue & Featured categories.

Automating the clerical work at your propane operation can make time for value-creation activities. Read more»

Call metrics matter to your propane operation Posted on 05 Apr 2019 in the Current Issue & Featured categories.

Propane retailers can improve their customer service operations by investing in voice over Internet protocol (VOIP) phones. Read more»

Digital filing practices for your business Posted on 28 Jan 2019 in the Current Issue & Featured categories.

Caywood Propane Gas Inc.'s Christopher Caywood provides reasons why propane retailers should implement a digital document management system. Read more»