Cargas Energy incorporates embedded text messaging

Cargas Energy’s new texting feature embeds texting capabilities directly in Cargas Energy. By automatically sending personalized messages about upcoming deliveries and service appointments, Cargas Energy texting improves customer communication while reducing call volume, says the company. Cargas Energy texting also allows propane marketers to hold text conversations right in the software, with a message center to track all ongoing and historical conversations. The texting feature allows propane marketers to give customers personalized communication without adding to employees’ workload, according to Cargas.

Photo courtesy of Cargas