How are propane industry leaders using AI?
QUESTION: How are you using artificial intelligence (AI) at your company?
Answers from the LPG Editorial Advisory Board:

“At my consulting firm, I am fully engaged in the use of AI, whether I want to be or not. In today’s world, you can’t use any apps or do any online research or inquiries in the normal course of business without the information being tainted with AI discipline, sometimes helpful, sometimes not. AI, or more accurately called ‘artificial creativity,’ can be helpful in satisfying clients, but at the end of the day, an ample mix of native creativity brings a more interesting solution.”
– Tom Jaenicke, propane specialist, ATomiK Creative Solutions, Charlevoix, Michigan

“At Ferrellgas, we’re using AI to positively influence driver behavior. Safety is always top of mind at our company, so adding AI to our toolbox is helping us enhance our safety culture across the board.”
– Michelle Bimson Maggi, vice president of corporate affairs, Ferrellgas, Liberty, Missouri

“While I don’t personally use AI in my propane operations, our marketing team has embraced it to produce customer-focused materials like blogs, flyers and creative images. I’ve been impressed by how quickly and efficiently they adapt these tools to deliver impactful results. Companywide, our resource office has invested in AI adoption through conferences and team training, and we’re already seeing clear benefits across operations.”
– Dennis Halverson, propane product manager, Christensen Inc., Richland, Washington

“I have used AI on multiple occasions, mainly for personal use, but its use in the propane industry could be used for a variety of purposes. Marketing ideas, new business development tools and route efficiency are just a few things that come to mind.”
– Dustin Delay, vice president, Cost Management Solutions, Houston, Texas

“At Paraco, AI plays a critical role in driving innovation. We leverage AI for data analysis, customer insights, marketing and process automation. Additionally, we use AI to analyze market trends and refine decision-making processes. I also use AI in my personal life. It helps me stay organized, manage my schedule and answer questions quickly.”
– Christina Armentano, executive vice president and COO, Paraco Gas, Rye Brook, New York

“We’re not using AI, and I don’t suspect we will anytime soon because the big three words are, ‘I don’t know.’ The bottom line is, for me, personally, I don’t know enough about it yet.”
– Mike Walters, vice president of safety and fleet, Superior Energy Systems, Columbia Station, Ohio
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