Guide card created for 911 operators

January 30, 2009 By    

The propane industry has helped develop guidance for emergency 911 operators who receive reports of a propane emergency. The Propane Education & Research Council (PERC) and the National Propane Gas Association (NPGA) helped the APCO Institute develop a guide card featuring questions to ask callers who report a propane emergency and safety instructions to give them. The APCO Institute is a subsidiary of APCO (the Association of Public-Safety Communications Officials) International. The institute undertook the project on the recommendation of the U.S. Chemical Safety and Hazard Investigation Board, which investigated a January 2007 explosion at the Little General Store in Ghent, W.Va., and issued a report on its findings in September 2008. PERC, NPGA, the West Virginia Propane Gas Association and the National Fire Protection Association are among the organizations and agencies working to implement recommendations made by the safety board.


Comments are currently closed.