Results of tank-related survey questions
Gray, Gray & Gray’s annual propane industry survey serves as a benchmark for propane marketers throughout the United States. Here are survey results from the firm’s tank-related questions.
What is the most impactful business operations change you made in the last 12 months?
- Upgrading and adding new technology and/or back-office software
- Expanded service capabilities
- Cross-training and/or adding new staff
- Business acquisition and expansion to new locations
- Adding or expanding tank monitor usage
What percentage of your tanks have tank monitors?
- 0%: 11%
- 1-10%: 30%
- 11-20%: 17%
- 21-30%: 11%
- 31-40%: 7%
- 41-50%: 4%
- 51-60%: 4%
- 61-70%: 4%
- 71-80%: 4%
- 81-90%: 2%
- 91-100%: 6%
What is the average annual fee for your tank monitoring?
- Propane: $64.43
What percentage of customer propane tanks do you own?
- Above ground
- 0-25%: 10%
- 26-50%: 10%
- 51-75%: 28%
- 76-100%: 52%
- Underground
- 0-25%: 50%
- 26-50%: 10%
- 51-75%: 4%
- 76-100%: 36%
How long is the average contract for customers with a contract on propane tanks (in years)?
- Above ground
- 0-1: 45%
- 2-3: 18%
- 4+: 37%
- Underground
- 0-1: 46%
- 2-3: 11%
- 4+: 43%
Complete results of Gray, Gray & Gray’s 2024 propane industry survey are available at gggllp.com or by calling 781-407-0300.
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