Results of tank-related survey questions

November 20, 2024 By    

Gray, Gray & Gray’s annual propane industry survey serves as a benchmark for propane marketers throughout the United States. Here are survey results from the firm’s tank-related questions.

What is the most impactful business operations change you made in the last 12 months?

  • Upgrading and adding new technology and/or back-office software
  • Expanded service capabilities
  • Cross-training and/or adding new staff
  • Business acquisition and expansion to new locations
  • Adding or expanding tank monitor usage

What percentage of your tanks have tank monitors?

  • 0%: 11%
  • 1-10%: 30%
  • 11-20%: 17%
  • 21-30%: 11%
  • 31-40%: 7%
  • 41-50%: 4%
  • 51-60%: 4%
  • 61-70%: 4%
  • 71-80%: 4%
  • 81-90%: 2%
  • 91-100%: 6%

What is the average annual fee for your tank monitoring?

  • Propane: $64.43

What percentage of customer propane tanks do you own?

  • Above ground
    • 0-25%: 10%
    • 26-50%: 10%
    • 51-75%: 28%
    • 76-100%: 52%
  • Underground
    • 0-25%: 50%
    • 26-50%: 10%
    • 51-75%: 4%
    • 76-100%: 36%

How long is the average contract for customers with a contract on propane tanks (in years)?

  • Above ground
    • 0-1: 45%
    • 2-3: 18%
    • 4+: 37%
  • Underground
    • 0-1: 46%
    • 2-3: 11%
    • 4+: 43%

Complete results of Gray, Gray & Gray’s 2024 propane industry survey are available at gggllp.com or by calling 781-407-0300.

Featured homepage photo by LP Gas staff

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