Retailers should have answers for consumers on home-heating issues

The propane industry can provide consumers with energy-savings tips and other information to help offset rising home-heating costs.

The Propane Education & Research Council (PERC) suggests a number of ways propane retailers can inform consumers about home-heating costs. The winter season is also a good time to remind consumers about upgrading older electric and propane appliances to more energy-efficient models.

For those asking about rising home-heating costs, PERC suggests advising consumers to have their heating system inspected and tuned up regularly; change their furnace filter monthly; and invest in a programmable furnace thermostat timer.

Customers should be advised on things they can do to help manage costs and their propane supply, such as discussing fuel payment plan options with their retailer and arranging a regular propane delivery schedule to ensure they never run out of fuel.

Retailers also should encourage consumers to access government and nonprofit assistance programs.

For those customers interested in home-heating options, PERC suggests making them aware of advantages of environmentally friendly and energy-efficient appliances. This includes propane-fueled tankless water heaters and furnaces.