Ray Murray Inc.
July 1, 2007 By LP Gas
Ray Murray Sr. had to quit his job to start Ray Murray Inc. (RMI) This decision was a significant one – he had devoted 25 years to a propane equipment manufacturer. He also had a growing family.
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Ray Murray Sr. had to quit his job to start Ray Murray Inc. (RMI) This decision was a significant one – he had devoted 25 years to a propane equipment manufacturer. He also had a growing family.
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I am sad to report the death of the National Propane Gas Association’s Safety Committee.
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Just about every business in any industry wants to be more efficient. The question is: How? Streamlining processes, incorporating new and emerging technologies, and altering business plans are all ways to increase efficiency. Another way is to have an all-in-one warehouse to hold products, house employees and service customers – something that Ray Murray Inc. has benefited from since 1973.
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Over the past few years, propane industry distributors have been more and more concerned about their role as the link between equipment manufacturers and propane retailers. These distributors, who have been among the staunchest supporters of the industry, say price-cutting competitors offering lower prices, but virtually no customer service, are squeezing them out. They’re frustrated over losing business to competitors who sell exclusively on bargain-basement pricing.
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The program was powerful, compelling and raw to the point of prevention.
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