Timely incident reporting leads to best possible defense
February 25, 2021 By John McCoy
When an incident like a fire occurs, it is in the gas company’s best interest to report the event quickly so that a proper defense can be prepared.
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LPG Spotlight: Paraco Gas
January 19, 2021 By Carly McFadden
New York-based propane retailer Paraco Gas is scheduled to roll out new software to improve customer experience this February.
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Shovel snow safely and keep warm in frigid temperatures
January 18, 2021 By Stuart Flatow
When shoveling snow, as a customer or employee, it is important to take the necessary steps to stay safe and warm this winter.
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A successful brand strategy can help increase revenue
December 31, 2020 By Tom Jaenicke
Branding in the propane business is often overlooked, but research shows that the consistent presentation of a brand can increase revenue by 23 percent.
Read More Implement a welcome program for new homeowners
December 24, 2020 By Cathy Pedrayes
June 2020 U.S. home sales increased by record numbers. For propane retailers, the jump means many new customers have entered your service area.
Read More Mark Rachal provides winter heating season insights
December 1, 2020 By LP Gas
Hear from Mark Rachal, director of research and publications at Cost Management Solutions, about his expectations for the winter heating season and his advice for retailers.
Read More Advice on demand for domestic propane retailers
October 7, 2020 By Mark Rachal
The more the industry can bill and operate like a utility company and move away from the buy-and-mark-up model of a service station, the better.
Read More Mark Rachal offers insight on propane supply for winter 2020-21
October 1, 2020 By Sarah Peecher
In an interview with LP Gas, Mark Rachal of Cost Management Solutions advises that retailers stay ahead of the game on propane cost and supply when considering the upcoming winter.
Read More How retailers should prepare for the upcoming heating season
September 10, 2020 By Tamera Kovacs
Retailers need to make different preparations for the heating season this year in addition to normal ones like preventative maintenance on rolling stock.
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Propane retailers prepare to enhance their online presence
July 28, 2020 By Chris Lewis
As a result of COVID-19 and the increase in online activity, propane retailers need to pay more attention to their online presence.
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