Photo: Bill Oxford/iStock / Getty Images Plus/Getty Images

Propane customers’ user experience builds industry image

April 13, 2021 By Tom Jaenicke

Advertising the reality that propane offers – cost savings, dependability and clean energy – is in a retailer’s best interest.

This article is tagged with Electrification, LPG, marketing mix, propane, propane customers, propane industry messaging, propane marketing, propane retailers, tom jaenicke and posted in Current Issue, Featured, From the Magazine

Propane Personality: Julie Johnson

April 12, 2021 By Carly McFadden

Julie Johnson, president and owner of Ted Johnson Propane, provides insight on running a family business, California’s electrification movement and more.

This article is tagged with California propane retailer, Julie Johnson, propane, Propane Personality, propane retailers, renewable propane, Ted Johnson Propane, Western Propane Gas Association, WPGA and posted in Current Issue, Featured, From the Magazine

Propane Personality: Milissa Lord

March 12, 2021 By Carly McFadden

A.R.M. Solutions’ Milissa Lord shares the latest AR trends among propane retailers, Women in Propane happenings and more.

This article is tagged with A-Z Receivables Management, A.R.M., A.R.M. Solutions, Milissa Lord, propane, Propane Personality, propane retailers, women in propane and posted in Current Issue, Featured, From the Magazine

Promoting propane’s place in a clean-energy future

March 4, 2021 By Tom Jaenicke

In the time of climate activism, there are several steps propane retailers can take to promote propane as a clean-energy solution.

This article is tagged with clean energy, climate change, Electrification, fossil fuels, marketing mix, propane, propane retailers, renewable propane, tom jaenicke and posted in Blue Flame Blog, Current Issue, From the Magazine

fire scene Photo by 400tmax/iStock / Getty Images Plus/Getty Images

Timely incident reporting leads to best possible defense

February 25, 2021 By John McCoy

When an incident like a fire occurs, it is in the gas company’s best interest to report the event quickly so that a proper defense can be prepared.

This article is tagged with claims, gas company, Legal Brief, legal claims, legal defense, liability, propane, propane retailers and posted in Blue Flame Blog, Current Issue, From the Magazine

LPG Spotlight: Paraco Gas

January 19, 2021 By Carly McFadden

New York-based propane retailer Paraco Gas is scheduled to roll out new software to improve customer experience this February.

This article is tagged with LPG Spotlight, New York retailer, paraco gas, propane retailers, Salesforce, software, spotlight, Will Fabrizio and posted in Current Issue, Featured, From the Magazine

The NOAA expects a slightly warmer winter this year. Photo: iStock.com/ziggy1

Shovel snow safely and keep warm in frigid temperatures

January 18, 2021 By Stuart Flatow

When shoveling snow, as a customer or employee, it is important to take the necessary steps to stay safe and warm this winter.

This article is tagged with cold temperatures, frostbite, hypothermia, propane customers, propane retailers, safety first, safety tips, shovel, Stuart Flatow, winter and posted in Current Issue, Featured, From the Magazine

A successful brand strategy can help increase revenue

December 31, 2020 By Tom Jaenicke

Branding in the propane business is often overlooked, but research shows that the consistent presentation of a brand can increase revenue by 23 percent.

This article is tagged with brand strategy, branding, marketing mix, propane, propane industry, propane retailers, rebranding, social media, tom jaenicke and posted in Blue Flame Blog, Current Issue, From the Magazine

Implement a welcome program for new homeowners

December 24, 2020 By Cathy Pedrayes

June 2020 U.S. home sales increased by record numbers. For propane retailers, the jump means many new customers have entered your service area.

This article is tagged with Cathy Pedrayes, home sales, homeowners, propane, propane industry, propane retailers, residential propane, Warm Thoughts, Warm Thoughts Communications and posted in Blue Flame Blog, Current Issue, From the Magazine

Mark Rachal provides winter heating season insights

December 1, 2020 By LP Gas

Hear from Mark Rachal, director of research and publications at Cost Management Solutions, about his expectations for the winter heating season and his advice for retailers.

This article is tagged with cost management solutions, propane retailers, video, winter 2020-21, winter heating season and posted in Featured Video

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TAG: propane retailers