
Bergquist promotes two longtime employees
January 21, 2013 By Kevin Yanik
Bergquist Inc. recently promoted Don Heller to vice president of propane technologies and Bruce Montroy to senior vice president of sales.
Read MoreBergquist Inc. recently promoted Don Heller to vice president of propane technologies and Bruce Montroy to senior vice president of sales.
Read MoreOf all the useful managerial tools available to retail propane distributors, none may be more underutilized than a well-designed, performance-incentive compensation plan.
Read MoreA quality program incorporates quality customers and clear expectations
Read MoreOver the past few years, propane industry distributors have been more and more concerned about their role as the link between equipment manufacturers and propane retailers. These distributors, who have been among the staunchest supporters of the industry, say price-cutting competitors offering lower prices, but virtually no customer service, are squeezing them out. They’re frustrated over losing business to competitors who sell exclusively on bargain-basement pricing.
Read MoreTo prepare for this article on pricing, I surveyed a region in the country — similar to the market most of you live in — that is healthy, both in terms of the retail market environment and the general economy. This multi-county region is comprised of the expected mix of retail propane marketers: 10 independently owned propane distributors, four multi-state marketers and two cooperatives.
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