Photo: Blue Planet Studio / iStock / Getty Images Plus

How to tackle negative reviews

October 6, 2023 By Danielle Pesta

The cost of ignoring poor feedback is too high for your propane business. Learn how to manage negative reviews constructively.

This article is tagged with customer relations, customer retention, customer service, digital media, marketing, social media, the digital space, Warm Thoughts Communications and posted in Current Issue, Featured, From the Magazine

Know the basics of a new piping pressure test

October 5, 2023 By Benny Gay

A leak check and pressure test are often thought to be the same, but they are two very different tests.

This article is tagged with Benny Gay, National Fire Protection Association (NFPA), NFPA 54, ThompsonGas and posted in Blue Flame Blog, Current Issue, From the Magazine

A shortage of qualified drivers and service technicians will continue to challenge propane marketers during the busy heating season. (Photo courtesy of PERC)

Steps to 2023-24 winter success

October 3, 2023 By John Powell

You’ve surely seen increased costs across virtually all facets of your operation. Here are some tips to help propane marketers deal with higher costs.

This article is tagged with Crestwood Equity Partners, John Powell, winter and posted in Current Issue, Featured, From the Magazine

Propane Personality: Trent Hampton

October 2, 2023 By Chris Lewis

As CEO, Trent Hampton’s primary responsibility is to hire and retain top talent that will represent Lakes Gas. Learn more about his career in propane.

This article is tagged with Lakes Gas, leadership, Mergers and Acquisitions, Minnesota, National Propane Gas Association (NPGA), Propane Education & Research Council (PERC), Propane Personality and posted in Current Issue, Featured, From the Magazine

A good safety program is a propane marketer’s first line of defense to control increases in premiums. (Photo by LP Gas staff)

State of the insurance market

September 29, 2023 By LP Gas

LP Gas asked insurance providers to offer their perspectives on the market and to share their message for propane marketers.

This article is tagged with insurance and posted in Current Issue, Featured, From the Magazine

Only registered inspectors can qualify hazardous materials cargo tanks. (Photo by LP Gas staff)

Perform successful DOT inspections

September 28, 2023 By LP Gas

Registered inspectors must earn specific qualifications with the U.S. Department of Transportation to enforce the Hazardous Materials Regulations.

This article is tagged with Department of Transportation (DOT), Pipeline and Hazardous Materials Safety Administration (PHMSA), regulations, safety signals and posted in Blue Flame Blog, Current Issue, From the Magazine

Faces & Places: September 2023

September 26, 2023 By LP Gas

Find photos of propane industry members from recent events including RCC’s customer seminar and the Texas Propane Gas Association’s Crossroads Propane Expo & Conference.