A research program conducted by the Cylinder Exchange Council included vehicle crash testing of metal cylinder cabinets. Photo courtesy of The National Propane Gas Association and The Propane Education & Research Council

Cylinder Exchange Council covers laws, regulations, technical issues

October 5, 2018 By Bruce Swiecicki

Bruce Swiecicki, NPGA’s senior technical adviser of regulatory and technical services and staff representative of the Cylinder Exchange Council, gives an update on that council.

This article is tagged with Bruce Swiecicki, National Propane Gas Association (NPGA), NFPA 58, NPGA, PERC, propane cylinder exchange, Propane Education & Research Council (PERC) and posted in Current Issue, Featured

Stocks should maintain an adequate number of days of supply coming out of winter. Photo: iStock.com/BrendanHunter

Propane industry experts look ahead to winter

October 5, 2018 By James Guyette

Propane industry experts show cautious optimism regarding supply going into winter heating season.

This article is tagged with Foster Fuels, Global Gas, IHS Markit, National Propane Gas Association (NPGA), North Carolina, North Carolina Propane Gas Association (NCPGA), state association, White Mountain Oil & Propane, winter and posted in Current Issue, Featured

Propane cylinder delivery saves customers time and adds convenience to the cylinder exchange market. Photo courtesy of LPG2U

New cylinder exchange delivery model increases convenience

October 2, 2018 By Joe McCarthy

Companies are filling a niche based on service and savings within the cylinder exchange market.

This article is tagged with Alaska, customer service and posted in Current Issue, Featured

Faces & Places: September 2018

October 1, 2018 By LP Gas

Photos from goings on around the propane industry.

This article is tagged with Brian Kanaba, Brian Richesson, Cargas, Missouri, Missouri Propane Gas Association (MPGA), state association and posted in Current Issue, Featured

business table. technology. Photo: iStock.com/monkeybusinessimages

How to use email marketing to expand your propane operation

September 28, 2018 By Joelle Harms

How email campaigns can increase sales and help retain customers.

This article is tagged with marketing and posted in Current Issue, Featured

Working in a family-owned business

September 24, 2018 By Cathy Wallace

San Isabel Services Propane’s Cathy Wallace outlines what it is like working in a family-owned and operated propane business.

This article is tagged with Cathy Wallace, propane operations, propane retailers, San Isabel Services Propane and posted in Current Issue, Featured

About 2.9 billion people still cook using biomass as fuel. Propane is a way to move away from this practice. Photo Courtesy of the World LPG Association

Propane’s role in improving health, environmental standards

September 20, 2018 By Clara Richter

WLPGA initiative addresses catastrophic effects of indoor air pollution – with propane as the solution.

This article is tagged with Michael Kelly, World LPG Association (WLPGA) and posted in Current Issue, Featured

Despite their importance, CSRs may, in some cases, be underappreciated and undertrained. Photo: iStock.com/Liderina

Customer service reps play crucial role in propane industry safety practices

September 20, 2018 By Stuart Flatow

Properly-trained customer service representatives are powerful, useful safety resources to the propane industry.

This article is tagged with PERC, Propane Education & Research Council (PERC), propane safety, safety, Safety First column, Stuart Flatow and posted in Featured

Workplace violence can effect employees and customers at a propane operation. Photo: iStock.com/ KatarzynaBialasiewicz

Workplace violence: A possible threat to your propane operation

September 20, 2018 By Brian Richesson

Workplace violence can affect employees, customers and visitors to a propane operation.

This article is tagged with Brian Richesson, Northeast Propane Show and posted in Current Issue, Featured

According to Kundhi, customers like that they can see the fuel level in the cylinder through the open panel on the side. Photo By Joe McCarthy.

Composite cylinders poised to make an impact on the exchange market

September 18, 2018 By Joe McCarthy

Aluminum and steel are mainstays in the cylinder exchange market, but a composite cylinder push in North America might be the wave of the future.

This article is tagged with composite cylinders, propane cylinder exchange, Viking Cylinders, Worthington Enterprises and posted in Current Issue, Featured

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