Stocks should maintain an adequate number of days of supply coming out of winter. Photo: iStock.com/BrendanHunter

Prepare for heating season

October 9, 2023 By Christopher Caywood

Propane marketers increasingly turn to technology to make sure they, and their customers, are ready when winter or grain drying season make an on-time arrival.

This article is tagged with Caywood Propane Gas Inc., Christopher Caywood, heating season, retailer technology, winter and posted in Current Issue, Featured, From the Magazine

Organize technology to do your due diligence

June 29, 2023 By Christopher Caywood

Christopher Caywood discusses what buyers and sellers should know about technology during a transaction in his monthly column.

This article is tagged with Caywood Propane Gas Inc., Christopher Caywood, Mergers and Acquisitions, retailer technology, Technology and posted in Blue Flame Blog, Current Issue, From the Magazine

Seek decision-making support from industry colleagues

March 23, 2023 By Christopher Caywood

When making decisions for your propane operation, talking with benchmarking colleagues can help you evaluate product options and possible trade-offs.

This article is tagged with Benchmarking Council, Caywood Propane Gas Inc., Christopher Caywood, customer service, marketing, National Propane Gas Association (NPGA), retailer technology, software, tank monitoring, website and posted in Blue Flame Blog, Current Issue, From the Magazine

Photo: everythingpossible/iStock / Getty Images Plus/Getty Images

Use technology to make yourself dispensable

January 23, 2023 By Christopher Caywood

Technology is an indispensable part of being dispensable. Here are four examples of how technology frees up time for more valuable activities.

This article is tagged with Caywood Propane Gas Inc., Christopher Caywood, retailer technology, Technology and posted in Current Issue, Featured, From the Magazine

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Think of propane as a delivery service

December 6, 2022 By Christopher Caywood

Christopher Caywood encourages propane retailers to go the last mile for customers by thinking of propane marketing as last-mile delivery logistics.

This article is tagged with Caywood Propane Gas Inc., Christopher Caywood, propane delivery, propane delivery software, propane technology, retailer technology, Technology, Top Propane Retailers and posted in Current Issue, Featured, From the Magazine

Respondents report raising wages by 12 percent on average since 2020. (Photo by Drew Amundson)

LP Gas wage survey gauges industry response to labor pressures

September 9, 2022 By Ellen Kriz

Results of our wages and benefits survey are intended to help propane retailers benchmark their offerings in a disruptive labor market.

This article is tagged with Caywood Propane Gas Inc., Christensen Inc., Christina Armentano, Christopher Caywood, Paraco Gas, Propane Ninja and posted in Current Issue, Featured, From the Magazine

4 categories to update your business data

July 28, 2022 By Christopher Caywood

Propane retailers should remember that databases deserve a refresh in the summer to keep customer and equipment information updated.

This article is tagged with Caywood Propane Gas Inc., Christopher Caywood, customer relations, customer retention, retailer technology, Technology and posted in Blue Flame Blog, Current Issue, From the Magazine

Always be ready for sale

June 9, 2022 By Christopher Caywood

Christopher Caywood explains why technology-supported processes drive better results, or a higher multiple, which bodes well when selling a business.

This article is tagged with Caywood Propane Gas Inc., Christopher Caywood, Mergers and Acquisitions, retailer technology, Technology and posted in Blue Flame Blog, Current Issue, From the Magazine

Successful companies continually customize products and services to meet customer needs. (Photo: Dilok Klaisataporn/iStock / Getty Images Plus/Getty Images)

Cultivate ‘customer intimacy’

March 18, 2022 By Christopher Caywood

Successful companies must continually customize products and services to meet customers’ changing needs in the digital age.

This article is tagged with Caywood Propane Gas Inc., Christopher Caywood, customer service, retailer technology, Technology and posted in Current Issue, Featured, From the Magazine

Technology expedites fall propane deliveries

September 16, 2021 By Christopher Caywood

Christopher Caywood explains how technology can mitigate the risk of winter price spikes and product shortages for propane retailers.

This article is tagged with Caywood Propane Gas Inc., Christopher Caywood, retailer technology, Technology, winter and posted in Blue Flame Blog, Current Issue, From the Magazine

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TAG: Caywood Propane Gas Inc.