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TAG: Caywood Propane Gas Inc.

Successful companies continually customize products and services to meet customer needs. (Photo: Dilok Klaisataporn/iStock / Getty Images Plus/Getty Images)

Cultivate ‘customer intimacy’

March 18, 2022 By

Successful companies must continually customize products and services to meet customers’ changing needs in the digital age.

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Christopher Caywood

Technology expedites fall propane deliveries

September 16, 2021 By

Christopher Caywood explains how technology can mitigate the risk of winter price spikes and product shortages for propane retailers.

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Christopher Caywood

Let’s get on the same (web) page

July 21, 2021 By

Christopher Caywood explains easy steps propane retailers can take to update company websites to convey safety and environmental messages.

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Set a technology strategy

June 17, 2021 By

Technology is a key component of strategy, and you ought to have a technology strategy that fits into your overall business strategy.

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Add virtual learning to your training program

January 28, 2021 By

Virtual instruction done right can be as good as or better than in-person instruction, especially when combined with hands-on experiential learning.

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It's time to take your fillings digital. Photo: Rawpixel/iStock/Getty Images Plus/Getty Images

Mitigate disruption and improve safety with technology

May 21, 2020 By

For too many LPG retailers, “business as usual” is trying to figure out how to forward calls or access company software safely and at a social distance.

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Despite their importance, CSRs may, in some cases, be underappreciated and undertrained. Photo: iStock.com/Liderina

Improve customer service with technology

January 31, 2020 By

Christopher Caywood defines great service and explains how his propane operation uses technology to improve the customer experience.

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It's time to take your fillings digital. Photo: Rawpixel/iStock/Getty Images Plus/Getty Images

Bringing the 21st century to your customers

December 3, 2019 By

Mobile and web offerings can differentiate your propane operation from competitors while attracting new customers to your business.

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It's time to take your fillings digital. Photo: Rawpixel/iStock/Getty Images Plus/Getty Images

How to up your digital marketing game

October 22, 2019 By

Investments in digital marketing can help save money in other areas of the business and convert more customers to your operation.

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It's time to take your fillings digital. Photo: Rawpixel/iStock/Getty Images Plus/Getty Images

Refresh your online presence

August 30, 2019 By

Websites age quickly in the digital age, so giving your propane operation’s online presence a face-lift is a crucial step.

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