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TAG: Christopher Caywood

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Use technology to make yourself dispensable

January 23, 2023 By

Technology is an indispensable part of being dispensable. Here are four examples of how technology frees up time for more valuable activities.

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Think of propane as a delivery service

December 6, 2022 By

Christopher Caywood encourages propane retailers to go the last mile for customers by thinking of propane marketing as last-mile delivery logistics.

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Invest in employee-driven tech

October 20, 2022 By

Christopher Caywood shares how employee driven technology can be used to improve your team’s retention and efficiency.

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Respondents report raising wages by 12 percent on average since 2020. (Photo by Drew Amundson)

LP Gas wage survey gauges industry response to labor pressures

September 9, 2022 By

Results of our wages and benefits survey are intended to help propane retailers benchmark their offerings in a disruptive labor market.

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4 categories to update your business data

July 28, 2022 By

Propane retailers should remember that databases deserve a refresh in the summer to keep customer and equipment information updated.

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Christopher Caywood

Always be ready for sale

June 9, 2022 By

Christopher Caywood explains why technology-supported processes drive better results, or a higher multiple, which bodes well when selling a business.

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Successful companies continually customize products and services to meet customer needs. (Photo: Dilok Klaisataporn/iStock / Getty Images Plus/Getty Images)

Cultivate ‘customer intimacy’

March 18, 2022 By

Successful companies must continually customize products and services to meet customers’ changing needs in the digital age.

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Christopher Caywood

Technology expedites fall propane deliveries

September 16, 2021 By

Christopher Caywood explains how technology can mitigate the risk of winter price spikes and product shortages for propane retailers.

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Christopher Caywood

Let’s get on the same (web) page

July 21, 2021 By

Christopher Caywood explains easy steps propane retailers can take to update company websites to convey safety and environmental messages.

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Set a technology strategy

June 17, 2021 By

Technology is a key component of strategy, and you ought to have a technology strategy that fits into your overall business strategy.

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