In the Know: Serving customers who face financial difficulties
October 15, 2020 By Tony Botts
The more knowledge and information your customers have, the better decisions they can make financially to ensure they stay warm this winter.
Read More What can propane retailers do to increase visibility in their communities?
August 27, 2020 By Tammy Day and Tony Botts
Tony Botts and Tammy Day offer a few easy and, for the most part, inexpensive ideas for increasing the visibility of your company.
Read More In the Know: Serve customers better with technology
July 23, 2020 By Cooper Wilburn
Retailers should look at next-generation technologies to improve driver and customer relations, operational efficiencies and marketing tactics.
Read More In the Know: A message for retailers on navigating COVID-19
June 18, 2020 By Tony Botts
Moving forward, it is likely that propane retailers will see the need to continually adapt, whether by donning face masks, gloves and other forms of personal protective equipment, or making other changes.
Read More In the Know: Disaster planning in light of the coronavirus pandemic
May 7, 2020 By Tony Botts
The COVID-19 pandemic has been a wake-up call to many with regard to crisis communication and disaster management.
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In the Know: Communicating during a crisis
April 3, 2020 By Tony Botts
While the COVID-19 emergency plays out, do not discount the value of open and consistent communication, as well as common sense and proactive steps.
Read More In the Know: Developing young talent
March 5, 2020 By Tony Botts
Today’s younger workforce is adept at choosing employers that offer the best options to provide for their or their families’ needs.
Read More In the Know: Communicating effectively with employees
February 20, 2020 By Tammy Day
Is there really such a thing as a generation gap? Tammy Day offers insight on best communication practices for employees of all generations.
Read More In the Know: Developing an investment strategy
January 16, 2020 By Cooper Wilburn
Propane Resources’ Cooper Wilburn lays out a framework for developing a propane operation’s investment strategies in 2020.
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Managing workload effectively around the holidays
December 19, 2019 By Tammy Day
Propane Resources’ Tammy Day offers a few tips to propane marketers regarding how to manage heavy workloads during the holiday season.
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