Farwest Corrosion Control offers cathodic protection resources

April 20, 2020 By    

Farwest Corrosion Control Co. has implemented free technical consultation for cathodic protection and corrosion control through “Ask the Farwest Expert.”

Blue Cow Software offers a two-way text service with its Ignite software suite. Photo: iStock.com/aniaostudio

Photo: -aniaostudio-/iStock / Getty Images Plus/Getty Images

A dedicated hotline and email for “Ask the Farwest Expert” have been established to route inquiries directly to experts on products, engineering and construction. The free service is available to customers and industry colleagues. Farwest experts will respond to all inquiries directly, either at the time of the inquiry or within two hours.

Farwest provides cathodic protection and corrosion control services for industries that maintain underground and underwater infrastructure, storage systems or other submerged metallic structures.

“While our customers and our company are deemed essential businesses during this COVID-19 pandemic, we are all affected by safety precautions,” says Troy Rankin, president of Farwest Corrosion Control. “We wanted to find a way to provide an extra measure of support. We decided to use our expert knowledge to be an immediate resource for our customers and colleagues. Many of our customers, who are working from home, may not have access to the resource files or field technicians they need for product, project or construction questions. Field technicians often need consultative resources to help with on-site issues. With skeleton teams in place right now, we thought access to our experts could fill some gaps.”

Farwest experts can provide information, collaboration, product details, technical suggestions and best practice insights to inquiries from callers.

“Sometimes customer questions can be simple, or they can have a complex issue. Whether it is a conversation with our experts or providing a referral to another resource, we are standing ready to help our customers in the oil and gas, water and wastewater, power and marine industries,” Rankin says.

This article is tagged with and posted in News

About the Author:

Brian Richesson is the editor in chief of LP Gas Magazine. Contact him at brichesson@northcoastmedia.net or 216-706-3748.

Comments are currently closed.