Strategy is key to effective safety training
June 6, 2019 By Randy Warner
Randy Warner offers tips to propane marketers for developing an effective training program that is worth the investment.
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Assessing the pros and cons of various educational methods
December 18, 2018 By Randy Warner
Choosing the right educational method is almost as important as making sure your team receives training. Assess the pros and cons of each before embarking on a training program.
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Customer service reps play crucial role in propane industry safety practices
September 20, 2018 By Stuart Flatow
Properly-trained customer service representatives are powerful, useful safety resources to the propane industry.
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Compliance is important, but it doesn’t ensure safety
May 30, 2018 By Randy Warner
Randy Warner, the owner of C3H8 Consulting LLC, explains why being compliant doesn’t always mean being safe.
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How after-hours out-of-gas situation turns troublesome for marketer
September 7, 2015 By Jay Johnston and LP Gas
They say the best attorneys can successfully argue both sides of a case. However, it is apparent today…
Read More Take steps to establish proper training and compliance procedures
July 31, 2015 By Jay Johnston and LP Gas
We never really see the light until we feel the heat. Such heat can leave propane marketers singing…
Read More Consider how you communicate propane safety messages to customers
July 7, 2015 By Jay Johnston and LP Gas
While attending the 2015 National Propane Gas Association (NPGA) Southeastern Convention & International Propane Expo in April, I…
Read More Prioritize safety as you advise propane grill purchases, preparations
May 15, 2015 By Jay Johnston and LP Gas
My old propane grill died last fall. I went to clean it and potentially replace the burners when…
Read More Saying something to eliminate risk acts as important industry strategy
May 4, 2015 By Jay Johnston and LP Gas
On any given day, we can Google some kind of incident involving propane. In addition to the old…
Read More Values are vital in developing safety leaders at your company
March 30, 2015 By Jay Johnston and LP Gas
The phrase “It’s the safety way” underscores the importance of values in achieving profitable growth through leadership. When…
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