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Posts by Randy Doyle

Defining the state, future of the propane industry Posted on 25 Apr 2016 in the Current Issue categories.

Numbers define many things – from touchdown passes for a quarterback to gross domestic product of a country. In the propane industry, gallons sold have traditionally been the number that... Read more»

Is your company ready to grow? Posted on 07 Mar 2016 in the Current Issue categories.

Growing a propane business organically is not easy. Just ask a growth-minded propane marketer who is adding new customers or increasing gallons by selling new propane applications to customers. These... Read more»

Can the propane industry reach its full potential? Posted on 23 Dec 2015 in the Current Issue categories.

The table has been set to reverse the propane industry’s 15-year gallon slide. Consider the following: lower propane prices should create competitive advantages against electricity and other fuels for the... Read more»

The benefits of implementing a level-pay program Posted on 26 Oct 2015 in the Current Issue & Featured categories.

Performance-minded propane marketers continuously pursue solutions that improve customer service and productivity, in order to make their company and propane the preferred energy source. Few solutions offer more advantages than... Read more»

Achieving residential market success involves more than tangible activities Posted on 31 Aug 2015 in the Current Issue & Featured categories.

One of the propane marketer’s top priorities is creating the emotional bond of loyalty with the residential customer. For most companies, the residential customer is one of their most valuable... Read more»

Why businesses fail, plus 6 pitfalls to avoid Posted on 01 Jun 2015 in the Current Issue & Featured categories.

Any business can be brutal, nonforgiving and ultimately fail to survive. Despite the general stability of our industry, propane businesses are no exception to the risk of failure. A failed... Read more»

Combatting propane’s decline Posted on 13 Mar 2015 in the Current Issue categories.

The industry is in a slump, and collaboration is the key to overcome it. The long-term downward gallon trend is the most significant issue facing our industry’s leaders. Fewer gallons... Read more»

Honor the leaders making major contributions to the industry Posted on 28 Jan 2015 in the Current Issue categories.

The propane industry has many models and authentic heroes worth following. These are people of integrity, whose visions and leadership in the propane business should be emulated. Our industry is... Read more»

Five vital signs to get your propane business running at optimal levels Posted on 18 Oct 2014 in the Current Issue categories.

Business owners and executives have long sought answers to the question of “What creates superior performance in my company?” The desire to answer this question makes perfect sense. Superior performance... Read more»

Residential market share dwindling, but growth potential exists Posted on 22 Aug 2014 in the Current Issue categories.

Propane’s residential market loss is one of the most troubling issues the propane industry faces. The American Petroleum Institute reports 2012 sales in the residential sector were 4.1 billion gallons.... Read more»