Coaching vs. managing
April 5, 2013 By Ken Albrecht
By coaching instead of managing, we can help the individuals on our team to improve their performance.
Read More Propane marketers wield power necessary to remove barriers
March 5, 2013 By Randy Doyle
The defining question of our time is: What will it take to grow the propane industry?
Read More Five-year plan
February 22, 2013 By Ken Albrecht
Now is the time to start planning for replacements so that your future employees will be in the pipeline and ready to go to work when the need arises.
Read More Payment efficiencies achievable for retailers of all sizes
January 8, 2013 By Kevin Yanik
The check-depositing process can be an annoying one for businesses. Trips to the bank several times per week…
Read More A new approach – from an independent business owner’s perspective
December 5, 2012 By Carl Hughes
Much has been made about the status of the industry. We have fully acknowledged and absorbed the gallon…
Read More The 80/20 rule
September 25, 2012 By Ken Albrecht
When we plotted our propane sales on an Excel spreadsheet a few years ago, we were very surprised…
Read More Knowing your company direction
August 16, 2012 By Ken Albrecht
When we know where we are headed and we effectively communicate that to our staff, we become more effective and are able to move our company forward as a team.
Read More Financial leverage
August 1, 2012 By Carl Hughes
Often the goal of the independent business owner is to attain a level of success achieved by growing…
Read More And the survey says…
July 3, 2012 By Ken Albrecht
It is important for people in business to understand and appreciate the significance of customer feedback.
Read More Propane industry challenges should come as no surprise
July 2, 2012 By LP Gas
Celebrating our industry’s rich history must include the stories of industry challenges and periodic setbacks as well as the great success stories that moved the industry forward.
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