Keep proactive mentality

July 1, 2008 By LP Gas

There has been a lot of press in the propane industry lately about the new manual and training DVD prepared by PERC regarding static electricity or static discharge, which can result in an accident at propane-transfer sites. This potential hazard can occur during tank transport at the terminal, the bulk tank operations or at customer sites when cylinders and tanks are being filled. The new manual and training DVD describe why this is a risk that the industry needs to become sensitive to. It also spells out what can be done to minimize this potential risk to our employees and our customers.

This article is tagged with AmeriGas, customer service, PERC, Propane Education & Research Council (PERC), propane industry, propane retail operation, propane retail operations, risk management, safety, safety and training, safety programs, training and posted in Current Issue

Don’t reinvent the wheel

April 1, 2008 By John McCoy

The practice of a trial lawyer is carried out from a unique vantage point. I have an ability to see the problems that face the industry that result in real conflict. There is enough conflict that people are driven to involve a lawyer to address the matter. In fact, I have a steady diet of problems that face members of?this industry on my desk at all times.

This article is tagged with Guest column, lawsuits, legal, National Propane Gas Association (NPGA), NFPA 58, NPGA, PERC, Propane Education & Research Council (PERC), propane industry, safety, safety regulations, training and posted in Current Issue

Safety inoculation against liability flu

January 1, 2007 By Jay Johnston

The other day my doctor recommended I get a flu shot. I declined, rationalizing that I have given up most of my bad habits, exercise daily and am in fine shape.

This article is tagged with carbon monoxide, Guest column, health, jay johnston, liability, PERC, propane safety, safety, safety and training, training and posted in Current Issue

Winter driving safety lessons learned

December 1, 2006 By Jay Johnston

It’s no secret that we who live with winter driving hazards use our experience to survive.

This article is tagged with bobtails, fleet, Guest column, jay johnston, liability, safety, safety and training, training and posted in Current Issue

Mirror, mirror on the wall

November 1, 2006 By Jay Johnston

While first intentions should always be to get the customer to comply with safety standards, real world situations can call for tough decisions.

This article is tagged with Certified Employee Training Program (CETP), customer service, Guest column, jay johnston, National Propane Gas Association (NPGA), NPGA, PERC, Propane Education & Research Council (PERC), safety, safety and training, safety training, training and posted in Current Issue

Money Man

October 1, 2006 By Patrick Hyland

Roy Willis oversees the annual spending of some $50 million in programs and projects designed to enhance the industry’s image and boost sales. Have those efforts left the U.S. propane industry better positioned to respond to a radically changing global energy market?

This article is tagged with business, Certified Employee Training Program (CETP), competition, Patrick Hyland, PERC, Propane Education & Research Council (PERC), propane industry, Roy Willis, technology, training and posted in Current Issue

When it comes to safety-are you aware?

July 1, 2006 By Jay Johnston

Awareness is the first key to successful safety management. Without awareness, we may be whistling in the dark, assuming we understand exposures and degrees of risk that may impact our employees, our customers, our suppliers, our vendors, our community and our bottom line.

This article is tagged with Guest column, jay johnston, management, propane retailers, propane safety, regulatory, safety, safety and training, training and posted in Current Issue

How do you lead the best?

December 1, 2005 By Carl Hughes

Over the past four months I have offered an approach on how to hire the best employees possible for your propane company, establishing high expectations for the qualities we seek in our workers.

This article is tagged with bobtail drivers, Carl Hughes, employees, Guest column, hiring, human resources, management, training and posted in Current Issue

Avoiding a weak safety backhand

March 1, 2005 By Jay Johnston

Anyone who plays tennis and has a weak backhand shot understands the lengths we will go to avoid improving a weakness.

This article is tagged with Guest column, insurance, jay johnston, liability, propane safety, regulatory, safety, safety and training, training and posted in Current Issue

Safety First

February 1, 2005 By LP Gas

After killing his wife in 1995, a distraught man drove away and attempted to commit suicide by ramming his vehicle into a propane delivery truck. The man received only minor cuts and bruises, but the propane truck driver received major injuries to his back and neck and ended up on permanent physical disability.

This article is tagged with bobtail, bobtails, drivers, propane retail operation, propane retail operations, safety, safety and training, training and posted in Current Issue

TAG: training