Customer service DVD designed for contractors
February 10, 2012 By LP Gas
A new DVD is available from Coscia Communications Inc. to help contractors improve their soft skills and their professional approach.
Read More Technologies take aim at electricity, set foundation for growth
August 5, 2011 By Brian Richesson
The Yanmar micro-CHP unit is one heat and power project in particular that’s gaining momentum and could help the propane industry further penetrate the relatively untapped commercial market. A completed CHP project at a Hawaiian resort and a current rooftop heat pump project are among notable propane-fueled technologies that could play key roles in growing commercial market share and gallons.
Read More Keep proactive mentality
July 1, 2008 By LP Gas
There has been a lot of press in the propane industry lately about the new manual and training DVD prepared by PERC regarding static electricity or static discharge, which can result in an accident at propane-transfer sites. This potential hazard can occur during tank transport at the terminal, the bulk tank operations or at customer sites when cylinders and tanks are being filled. The new manual and training DVD describe why this is a risk that the industry needs to become sensitive to. It also spells out what can be done to minimize this potential risk to our employees and our customers.
Read More Don’t reinvent the wheel
April 1, 2008 By John McCoy
The practice of a trial lawyer is carried out from a unique vantage point. I have an ability to see the problems that face the industry that result in real conflict. There is enough conflict that people are driven to involve a lawyer to address the matter. In fact, I have a steady diet of problems that face members of?this industry on my desk at all times.
Read More Safety inoculation against liability flu
January 1, 2007 By Jay Johnston
The other day my doctor recommended I get a flu shot. I declined, rationalizing that I have given up most of my bad habits, exercise daily and am in fine shape.
Read More Winter driving safety lessons learned
December 1, 2006 By Jay Johnston
It’s no secret that we who live with winter driving hazards use our experience to survive.
Read More Mirror, mirror on the wall
November 1, 2006 By Jay Johnston
While first intentions should always be to get the customer to comply with safety standards, real world situations can call for tough decisions.
Read More Money Man
October 1, 2006 By Patrick Hyland
Roy Willis oversees the annual spending of some $50 million in programs and projects designed to enhance the industry’s image and boost sales. Have those efforts left the U.S. propane industry better positioned to respond to a radically changing global energy market?
Read More When it comes to safety-are you aware?
July 1, 2006 By Jay Johnston
Awareness is the first key to successful safety management. Without awareness, we may be whistling in the dark, assuming we understand exposures and degrees of risk that may impact our employees, our customers, our suppliers, our vendors, our community and our bottom line.
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