Don’t keep your customers waiting and wondering

May 28, 2014 By Ken Albrecht and LP Gas

An older man called the police to report that someone was breaking into his shed. The dispatcher explained…

This article is tagged with Blue Flame Blog, customer service, Ken Albrecht, propane business operations, propane retail operation, propane retail operations, Reliable Propane and posted in Blue Flame Blog

Ask questions to uncover, ease customers’ pain

April 22, 2014 By Ken Albrecht and LP Gas

A woman approached a stock boy in the produce section of a grocery store one day and asked…

Employee knowledge of company history enhances loyalty

March 4, 2014 By Ken Albrecht

Do your employees know the history of your company and how it started? Several days after the 1906…

This article is tagged with Blue Flame Blog, Ken Albrecht, propane business operations, propane retail operation, propane retail operations, Reliable Propane and posted in Blue Flame Blog

Leadership sets the standard for a trusting work environment

May 2, 2013 By Randy Doyle

Creating a healthy company culture is a complex challenge for both small and large propane marketers.

This article is tagged with Blossman Gas, business, Business Matters, propane business operations, propane marketers, Randy Doyle and posted in Current Issue

Propane marketers wield power necessary to remove barriers

March 5, 2013 By Randy Doyle

The defining question of our time is: What will it take to grow the propane industry?

This article is tagged with Blossman Gas, business, National Propane Gas Association (NPGA), NPGA, PERC, propane business operations, Propane Education & Research Council (PERC), Randy Doyle and posted in Current Issue

Moving ahead means embracing today’s technology

January 11, 2013 By Vinny Mullineaux

Many propane marketers have yet to embrace any modern-day technology across all aspects of their operations.

This article is tagged with propane business operations, propane equipment, propane technology, technology, Vinny Mullineaux and posted in Current Issue

Propane industry challenges should come as no surprise

July 2, 2012 By LP Gas

Celebrating our industry’s rich history must include the stories of industry challenges and periodic setbacks as well as the great success stories that moved the industry forward.

This article is tagged with business, Business Matters, Carl Hughes, Inergy, propane business operations, propane centennial and posted in Current Issue

Add customers through applications that provide welcome returns

May 4, 2012 By LP Gas

Given the challenges the propane industry currently faces in the core home heating market segment, most retail businesses have been forced to adapt one way or another.

This article is tagged with business, Business Matters, Carl Hughes, home heating, Inergy, propane business operations, propane industry and posted in Current Issue

Increase your visibility to customers with Internet presence

January 1, 2009 By Carl Hughes and LP Gas

Increase your visibility to customers by having a presence on the Internet

This article is tagged with business, Business Matters, business strategy, Carl Hughes, customers, Inergy, National Propane Gas Association (NPGA), propane business operations and posted in Current Issue

Propane companies must put financial tools in place

November 1, 2008 By Carl Hughes and LP Gas

To reach their potential, companies first must have financial tools in place.

This article is tagged with business, Business Matters, Carl Hughes, finance, propane business operations and posted in Current Issue

TAG: propane business operations