Getting prepared for the busy season
October 1, 2007 By John McCoy
Take a few moments now to remind your team of the need to run a safe operation.
Read More Customer Lip Service
February 1, 2006 By Patrick Hyland
As I travel around the country talking to retailers, most are quick to mention that customer service and loyalty are what set their business apart from the competition. But, much like safety, I have to wonder how many offer only lip service.
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