Organize technology to do your due diligence
June 29, 2023 By Christopher Caywood
Christopher Caywood discusses what buyers and sellers should know about technology during a transaction in his monthly column.
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Seek decision-making support from industry colleagues
March 23, 2023 By Christopher Caywood
When making decisions for your propane operation, talking with benchmarking colleagues can help you evaluate product options and possible trade-offs.
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Use technology to make yourself dispensable
January 23, 2023 By Christopher Caywood
Technology is an indispensable part of being dispensable. Here are four examples of how technology frees up time for more valuable activities.
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Think of propane as a delivery service
December 6, 2022 By Christopher Caywood
Christopher Caywood encourages propane retailers to go the last mile for customers by thinking of propane marketing as last-mile delivery logistics.
Read More Invest in employee-driven tech
October 20, 2022 By Christopher Caywood
Christopher Caywood shares how employee driven technology can be used to improve your team’s retention and efficiency.
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How the 2022 LP Gas Growth Summit unfolds
October 7, 2022 By Brian Richesson
The LP Gas Growth Summit, formed in 2015, is a unique networking event for retail propane decision-makers and vendor partners.
Read More 4 categories to update your business data
July 28, 2022 By Christopher Caywood
Propane retailers should remember that databases deserve a refresh in the summer to keep customer and equipment information updated.
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Always be ready for sale
June 9, 2022 By Christopher Caywood
Christopher Caywood explains why technology-supported processes drive better results, or a higher multiple, which bodes well when selling a business.
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Cultivate ‘customer intimacy’
March 18, 2022 By Christopher Caywood
Successful companies must continually customize products and services to meet customers’ changing needs in the digital age.
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Mitigate software vulnerabilities
February 8, 2022 By Christopher Caywood
Christopher Caywood encourages propane retailers to address network and software security to protect their business and customers.
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