Learning from mistakes
March 1, 2007 By LP Gas
It’s often said that you should learn from the mistakes of others because you can never live long enough to make them all yourself.
Read More
It’s often said that you should learn from the mistakes of others because you can never live long enough to make them all yourself.
Read More
Continued company growth depends on growing and retaining a strong customer base.
Read More
While first intentions should always be to get the customer to comply with safety standards, real world situations can call for tough decisions.
Read More
For a variety of companies in myriad industries, a showroom is a great way to show off the latest and greatest products to new and existing customers.
Read More
When Jim Ferrell returned from semi-retirement to run the Fortune 1000 company that bears his name in 2001, the 61-year-old industry icon already had decided that drastic change was critical in the face of stiffening competition and spiraling prices.
Read More
As I travel around the country talking to retailers, most are quick to mention that customer service and loyalty are what set their business apart from the competition. But, much like safety, I have to wonder how many offer only lip service.
Read More
This is the final column in the series of hiring the best in the propane industry. The three original questions I asked in the beginning of the series were.
Read More
The most successful companies seem to recruit the very best talent, retain top producing individuals and get the most out of their employees. Weak ones often have high turnover, can’t keep positions filled and make mistake after mistake in their hiring process.
Read More
Over the past few years, propane industry distributors have been more and more concerned about their role as the link between equipment manufacturers and propane retailers. These distributors, who have been among the staunchest supporters of the industry, say price-cutting competitors offering lower prices, but virtually no customer service, are squeezing them out. They’re frustrated over losing business to competitors who sell exclusively on bargain-basement pricing.
Read More
No matter what the weather and how efficiently and effectively your propane business runs, nothing happens — and no money is made — without customers.
Read More