Communicating effectively during times of crisis

June 27, 2019 By Roger Rosenbaum

Roger Rosenbaum, a news reporter and crisis counselor, offers tips on handling challenging front-line situations at your propane operation.

This article is tagged with communication, crisis communication, Roger Rosenbaum and posted in Current Issue, Featured

DiSC training was held this year at NPGA’s Propane Expo. Photo courtesy of Women In Propane and the National Propane Gas Association

Women In Propane Council examines the keys to communication

November 23, 2018 By Clara Richter

Women In Propane offers a unique training program that provides avenues for improved communication, workforce development and industry growth.

This article is tagged with A.R.M. Solutions, communication, DiSC training, Milissa Lord, thompsongas, WIP, women in propane council and posted in Current Issue, Featured

Photo courtesy of the Propane Education & Research Council

Encouraging propane drivers to promote safety, selling

October 7, 2016 By Jay Johnston

Use these tips to encourage drivers to promote propane safety and sales opportunities.

This article is tagged with bobtail drivers, communication, customer loyalty, jay johnston, propane drivers, safety, sales, sales opportunities, the safety leader and posted in Current Issue

8 must-have mobile features for propane mobile applications

September 2, 2016 By Bill Stomp

There are many ways mobile applications benefit the propane delivery business, along with eight specific features that are indispensable for success.

This article is tagged with Bill Stomp, communication, mobile applications, propane mobile applications, smart phone, Technology and posted in Current Issue

Mobile devices bring propane delivery businesses into a new era

August 18, 2016 By Bill Stomp

The propane delivery business focuses on one type of fuel but risks depriving its workers of another source of energy: real-time communication

This article is tagged with Bill Stomp, communication, employees, mobile device, mobile technology, propane delivery, propane delivery business and posted in Blue Flame Blog

In the Know: Why you need a company-wide communication plan

November 4, 2014 By Pat Thornton and LP Gas

In the Know is a monthly partnership between LP Gas magazine and Propane Resources. Our focus this month […]

This article is tagged with communication, customer service, Pat Thornton, propane resources, propane retail operation, propane retail operations and posted in Current Issue

MID:COM

July 1, 2008 By LP Gas

MID:COM pioneered the computer register business in 1975. There are more than 30,000 of our computers and registers operating in all types of weather. Operating range is as diverse as the tropical heat of South America to the bitter cold of the Arctic Circle. Our systems accurately account for billions of gallons of product every day.

This article is tagged with communication, computer register, computers, electronic registers, MID:COM, propane gas, propane industry, software and posted in New Products

Resolving conflict in the family business

May 1, 2007 By Carl Hughes

Sibling rivalries. Father–son power battles. Non-active vs. active shareholder issues. Patriarchs unable to relinquish the reins to the next generation. A family-owned propane company’s conflicts come in all types and variations.

This article is tagged with communication, conflict resolution, family business, family businesses, family rivalries, family rivalry, Guest column, non-family businesses, propane companies, propane retailers, shareholder responsibilities, shareholder rights and posted in Current Issue

Safety in New World: a tough order

May 1, 2007 By Jay Johnston

Nationwide, business managers are trying to quantify the process of safety to an exact science. In short, they believe they can turn the topic of safety into a sort of New World order.

This article is tagged with business management, business safety, communication, Guest column, jay johnston, management communication, propane marketer, propane safety, regulatory, safety, safety and training, safety meetings, safety priority and posted in Current Issue

Customer warning material promotes safety

April 1, 2007 By Jay Johnston

I am a firm believer that propane companies should not be liable for accidents when they had no association to the cause. It is an easy stand to take.

This article is tagged with accidents, communication, education, Guest column, industry handbooks, jay johnston, liability, propane accidents, propane companies, Propane Education & Research Council, propane safety, propane systems, regulatory, safety, safety and training and posted in Current Issue

TAG: communication