Retailers adapt to customers’ fluctuating needs, behaviors
August 7, 2020 By Chris Lewis
As customers’ needs and behaviors change, retailers must leverage technology to conduct business in this new nonphysical era.
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Videoconferencing will benefit marketers beyond the pandemic
July 30, 2020 By Christopher Caywood
The coronavirus pandemic has shined a light on little-used videoconferencing, a tool that can make you, your business and your team more effective.
Read More In the Know: A message for retailers on navigating COVID-19
June 18, 2020 By Tony Botts
Moving forward, it is likely that propane retailers will see the need to continually adapt, whether by donning face masks, gloves and other forms of personal protective equipment, or making other changes.
Read More In the Know: Disaster planning in light of the coronavirus pandemic
May 7, 2020 By Tony Botts
The COVID-19 pandemic has been a wake-up call to many with regard to crisis communication and disaster management.
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Distributor roles, relationships with marketers evolve
April 17, 2020 By Brian Richesson
A closer look at distributor dynamics reveals changes related to developing technologies and high expectations to provide equipment, knowledge and support for propane marketers.
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Communicating for a successful future
January 13, 2020 By Joe McCarthy
Newly installed state association leaders stress the importance of telling propane’s story as a means of forging a successful path for the industry.
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Communicating effectively during times of crisis
June 27, 2019 By Roger Rosenbaum
Roger Rosenbaum, a news reporter and crisis counselor, offers tips on handling challenging front-line situations at your propane operation.
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Women In Propane Council examines the keys to communication
November 23, 2018 By Clara Richter
Women In Propane offers a unique training program that provides avenues for improved communication, workforce development and industry growth.
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Encouraging propane drivers to promote safety, selling
October 7, 2016 By Jay Johnston
Use these tips to encourage drivers to promote propane safety and sales opportunities.
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8 must-have mobile features for propane mobile applications
September 2, 2016 By Bill Stomp
There are many ways mobile applications benefit the propane delivery business, along with eight specific features that are indispensable for success.
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