LPG Spotlight: Superior Propane

September 1, 2020 By Carly Bemer

Focused on retaining more customers, Ontario-based Superior Propane partnered with an analytics platform to ensure high-quality customer service.

This article is tagged with Canada, customer retention, customer service, LPG Spotlight, Superior Plus Corp., Superior Propane and posted in Current Issue, Featured

Train your employees on how to respond in an emergency. Photo by LP Gas staff

Review safety protocols with employees

August 31, 2020 By Stuart Flatow

Employee training and ongoing improvement are critical safety priorities. Use this guide to review some of your safety protocols with employees.

This article is tagged with Safety First column, Stuart Flatow and posted in Current Issue, Featured

Photo: Pinkypills/iStock / Getty Images Plus/Getty Images

Create video content to reach your customers

August 28, 2020 By Sarah Peecher

With its growing popularity as a way for customers to get information, video should be a part of your marketing plan.

This article is tagged with marketing and posted in Current Issue, Featured

Marketers should share propane’s advantages and address myths surrounding LPG with local realtors. Photo: Feverpitched/iStock / Getty Images Plus/Getty Images

Help realtors sell propane-powered homes, businesses

August 25, 2020 By Tom Jaenicke

While some priorities have shifted over the years, here are the longstanding advantages of propane that realtors need to hear more about.

This article is tagged with marketing, Marketing Mix, PERC, Propane Education & Research Council (PERC), propane marketers, tom jaenicke, Warm Thoughts Communications and posted in Current Issue, Featured

Identify heater installation dangers

August 24, 2020 By John McCoy

If you are installing items for customers, be sure to note the manner of installation by your service folks and follow instruction manuals.

This article is tagged with Legal Brief, safety and posted in Current Issue, Featured

According to PERC, propane autogas vehicles cost 27 cents per mile to operate. Diesel is about 10 cents more expensive in operational costs. Photo by Joe McCarthy

DOE funding for vehicle technology shows ‘parity for propane’

August 20, 2020 By Brian Richesson

Industry leaders are hailing Department of Energy (DOE) research funding totaling more than $9 million for vehicle technologies utilizing propane.

This article is tagged with autogas, Cinch Munson, Department of Energy (DOE), Michael Baker, Mike Caldarera, National Propane Gas Association (NPGA), NPGA, PERC, Propane Education & Research Council (PERC) and posted in Featured

PHMSA encourages use of alternative training methods even when testing is not possible during the pandemic. Photo by LP Gas staff

PHMSA defers training enforcement

August 18, 2020 By Ellen Kriz

PHMSA continues to suspend enforcement action against a hazmat offeror or carrier who is unable to provide recurrent training during the pandemic.

This article is tagged with COVID-19, Department of Transportation (DOT), Pipeline and Hazardous Materials Safety Administration (PHMSA) and posted in Current Issue, Featured

Hemp market positioned to offer growth opportunities for propane

August 17, 2020 By Carly Bemer

Propane is a viable energy source in the hemp market for crop drying, CBD extraction and heating greenhouses that grow hemp plants.

This article is tagged with cannabis, crop drying, NPGA, propane and posted in Current Issue, Featured

Faces & Places: August 2020

August 14, 2020 By LP Gas

This month in pictures includes industry members giving back and supporting their communities, as well as a visit with celebrity customer Jay Leno.

This article is tagged with Phillips Energy, Ted Johnson Propane and posted in Current Issue, Featured

Propane retailers can expect to serve more RV customers this summer. Photo courtesy of U-Haul

Surge in RV sales presents opportunities for propane

August 11, 2020 By Ellen Kriz

More Americans are taking socially distanced vacations in RVs, and sales of propane are climbing to power the appliances onboard.

This article is tagged with Bryan Cordill, COVID-19, John Barnett, U-Haul and posted in Current Issue, Featured

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