Successful companies continually customize products and services to meet customer needs. (Photo: Dilok Klaisataporn/iStock / Getty Images Plus/Getty Images)

Cultivate ‘customer intimacy’

March 18, 2022 By Christopher Caywood

Successful companies must continually customize products and services to meet customers’ changing needs in the digital age.

This article is tagged with Caywood Propane Gas Inc., Christopher Caywood, customer service, retailer technology, technology and posted in Current Issue, Featured, From the Magazine

Photo courtesy of the Women in Propane Council

Women in Propane Council marks a milestone

March 15, 2022 By Carly Bemer

As the Women in Propane Council celebrates 10 years, its leaders look back on a formative decade for the business council.

This article is tagged with Nancy Coop, National Propane Gas Association (NPGA), women in propane, Women in Propane Council (WIP) and posted in Current Issue, Featured, From the Magazine

Photo: maksime/iStock / Getty Images Plus/Getty Images

Prioritize safety discussions

March 14, 2022 By Stuart Flatow

Stuart Flatow describes some techniques for successful safety meetings that can be used by propane professionals.

This article is tagged with Iowa, Iowa Propane Gas Association, Propane Education & Research Council (PERC), safety, Safety First column, safety training, Stuart Flatow, Superior Plus Energy Services and posted in Current Issue, Featured, From the Magazine

Faces & Places: March 2022

March 11, 2022 By LP Gas

In March Faces & Places, find images of industry members at the National Propane Gas Association’s winter meetings in Palm Springs, California, and more.

This article is tagged with Bergquist, California, Conger LP Gas, faces & places, Georgia, McMahan’s Bottle Gas, National Propane Gas Association (NPGA), Ohio, Propane Education & Research Council (PERC), training and posted in Current Issue, Featured, From the Magazine

Reasons for tagging propane tanks vary depending on the appliances in use. (Photo by LP Gas staff)

Propane system red tags ensure safety

March 10, 2022 By John McCoy

John McCoy evaluates the best practices for tagging propane systems and explains why red tags ensure safety for everyone involved.

This article is tagged with John McCoy, Legal Brief, McCoy Leavitt Laskey LLC, safety and posted in Blue Flame Blog, Current Issue, From the Magazine

Photo of NPGA panel discussing the cannabis market

NPGA panel: Cannabis market ripe for development

March 8, 2022 By Brian Richesson

The cannabis market is unique – full of promise for propane retailers but complex due to differing state regulations and no federal oversight.

This article is tagged with Blue Star Gas, cannabis, National Fire Protection Association (NFPA), National Propane Gas Association (NPGA), Propane Education & Research Council (PERC) and posted in Current Issue, Featured, From the Magazine

Propane engine photo courtesy of Cummins Inc.

Cummins’ fuel-agnostic engine platforms to feature propane

March 7, 2022 By Brian Richesson

Cummins Inc. plans to expand its powertrain platforms to leverage a range of lower carbon fuels, including propane.

This article is tagged with Cummins, Propane Education & Research Council (PERC), propane engines, Tucker Perkins and posted in Current Issue, Featured, From the Magazine

Faces & Places: February 2022

March 4, 2022 By LP Gas

In February’s Faces & Places, find images of industry members at LPG Week in Dubai, company anniversaries and recognition of top leaders.

This article is tagged with crystal flash, Empire Gas Co. Inc., faces & places, Missouri, Missouri Propane Gas Association (MPGA), Puerto Rico, Western Propane Gas Association (WPGA), World LPG Association (WLPGA) and posted in Current Issue, Featured, From the Magazine

In the Know: Evaluating fee structures as costs rise

March 3, 2022 By Marty Lerum

Propane retailers have been hit harder by recent inflation than many independent businesses due to the fact that we deal with more commodity variables.

This article is tagged with In the Know, Marty Lerum, propane prices, Propane Resources LLC and posted in Blue Flame Blog, Current Issue, From the Magazine

Lumin LPG filters certified for use in US, Canada, EU

March 2, 2022 By Ellen Kriz

Lumin LPG filters by ValvTect are UL-certified for distribution in the U.S. and Canada, as well as CE-marked and certified for use in the European Union.

This article is tagged with new products, ValvTect and posted in Current Issue, From the Magazine, New Products

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