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Ray Energy Corp. opened a new rail and truck terminal to distribute propane from its plant in New York, near the border with Vermont. Here, CEO Ken Ray cuts the ribbon to open the terminal. Read more on page 20 about the terminal’s capabilities and what it means for propane supply in the Northeast. Photo courtesy of Roger Rosenbaum/brand-news-team

Faces & Places: September 2018

October 1, 2018 By

Photos from goings on around the propane industry.

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business table. technology. Photo: iStock.com/monkeybusinessimages

How to use email marketing to expand your propane operation

September 28, 2018 By

How email campaigns can increase sales and help retain customers.

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Photo: ©istock.com/Ivan Bliznetsov

Working in a family-owned business

September 24, 2018 By

San Isabel Services Propane’s Cathy Wallace outlines what it is like working in a family-owned and operated propane business.

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About 2.9 billion people still cook using biomass as fuel. Propane is a way to move away from this practice. Photo Courtesy of the World LPG Association

Propane’s role in improving health, environmental standards

September 20, 2018 By

WLPGA initiative addresses catastrophic effects of indoor air pollution – with propane as the solution.

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Despite their importance, CSRs may, in some cases, be underappreciated and undertrained. Photo: iStock.com/Liderina

Customer service reps play crucial role in propane industry safety practices

September 20, 2018 By

Properly-trained customer service representatives are powerful, useful safety resources to the propane industry.

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Workplace violence can effect employees and customers at a propane operation. Photo: iStock.com/ KatarzynaBialasiewicz

Workplace violence: A possible threat to your propane operation

September 20, 2018 By

Workplace violence can affect employees, customers and visitors to a propane operation.

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According to Kundhi, customers like that they can see the fuel level in the cylinder through the open panel on the side. Photo By Joe McCarthy.

Composite cylinders poised to make an impact on the exchange market

September 18, 2018 By

Aluminum and steel are mainstays in the cylinder exchange market, but a composite cylinder push in North America might be the wave of the future.

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Coop relates closely with sellers’ concerns. Photo courtesy of Nancy Coop

A Propane Personality: Ferrellgas’ Nancy Coop

September 17, 2018 By

LP Gas’ Joe McCarthy spoke with Nancy Coop, business development executive for Ferrellgas, about her career in the propane industry.

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The Nantucket Energy bobtail built by Exosent Engineering. Photo courtesy of Exosent Engineering.

LPG Spotlight: Nantucket Energy

September 14, 2018 By

Innovative bobtail helps Nantucket Island energy provide better service customers.

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Photo courtesy of Kamps Propane

Automation adds efficiency to cylinder exchange market

September 11, 2018 By

Cylinder exchange automation initiatives feeding the needs of grillers, merchants and marketers.

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