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2026 trends in digital media

December 19, 2025 By Sydney Fischer

Learn how companies can use digital media practices to grow, reach customers and stay ahead on the latest trends.

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This article is tagged with artificial intelligence (AI), December 2025, digital media, the digital space and posted in Current Issue, From the Magazine

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Net Promoter Score ranks customer perceptions

January 22, 2024 By Danielle Pesta

Find out how the Net Promoter Score provides insight about customer satisfaction and how likely they are to recommend your propane company.

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This article is tagged with customer relations, customer service, digital media, January 2024, marketing, propane customers, survey, the digital space, Warm Thoughts Communications and posted in Current Issue, Featured, From the Magazine

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Refresh your website for heating season

October 24, 2023 By Danielle Pesta

Propane marketers should consider a website checkup as the busy season heats up. Here are a few reasons to consider a website refresh.

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This article is tagged with customer service, digital media, heating season, marketing, SEO, social media, the digital space, website and posted in Current Issue, Featured, From the Magazine

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How to tackle negative reviews

October 6, 2023 By Danielle Pesta

The cost of ignoring poor feedback is too high for your propane business. Learn how to manage negative reviews constructively.

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This article is tagged with customer relations, customer retention, customer service, digital media, marketing, social media, the digital space, Warm Thoughts Communications and posted in Current Issue, Featured, From the Magazine

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Write to your representatives

July 27, 2023 By Danielle Pesta

It’s never been easier to reach your elected officials. Here are some suggestions for sendings letters to legislators digitally.

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This article is tagged with Capitol Hill, digital media, energy legislation, legislation, marketing, National Propane Gas Association (NPGA), Propane Days, propane legislation, the digital space, Washington D.C. and posted in Blue Flame Blog, Current Issue, From the Magazine

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Showcase site visits from elected officials

July 3, 2023 By Danielle Pesta

Hosting a congressional site visit is an effective way to promote your propane business and the industry. Be sure to take good notes.

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This article is tagged with congress, digital media, law, legal, National Propane Gas Association (NPGA), promotion, Propane Days, social media, technology, the digital space and posted in Current Issue, Featured, From the Magazine

From left, Chelsea Uphaus, Bridget Kidd, Jessica Johnson and Freddie Ridler, with Peini Spinazzola on a video call – all driving forces behind the Women in Propane’s podcast – during this year’s Propane Expo in Nashville, Tennessee. (Photo by LP Gas staff)

Podcasting in propane: 4 questions to ask before starting a podcast

May 29, 2023 By Danielle Pesta

Wondering whether to start a podcast for your propane business? Here are four questions to ask before beginning.

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This article is tagged with digital media, National Propane Gas Association (NPGA), Rural Computer Consultants (RCC), technology, the digital space, Women in Propane Council (WIP) and posted in Current Issue, Featured, From the Magazine

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Why propane customers need an app

February 17, 2023 By Danielle Pesta

Consider building a mobile app to stay connected with your propane customers. Emily Willis of Blossman Gas explains how the company implemented an app.

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This article is tagged with Blossman Gas, customer service, digital media, mobile app, mobile technology, technology, the digital space, women in propane and posted in Current Issue, Featured, From the Magazine

Start a YouTube channel for your company in 2023. (Photo: Maxxa_Satori/iStock / Getty Images Plus/Getty Images)

Build propane’s presence on YouTube

February 2, 2023 By Danielle Pesta

As you put together marketing plans for 2023, make sure to include video. Start a YouTube channel for your propane company this year.

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This article is tagged with digital media, marketing, technology, the digital space, video and posted in Current Issue, Featured, From the Magazine

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Find top propane talent online

January 19, 2023 By Danielle Pesta

Learn how to use digital recruiting strategies to hire and retain new employees for your propane business.

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This article is tagged with digital media, Employee hiring, employee recruitment, hiring, marketing, Propane Ninja, the digital space, workforce development and posted in Blue Flame Blog, Current Issue, From the Magazine