What keeps propane retailers up at night?

January 3, 2017 By Kevin Yanik

In an LP Gas survey of 100 propane retailers, customer retention (41 percent) ranks highest on the list of retailer worries.

This article is tagged with Chad Gregg, customer retention, Enderby Gas, HVAC, Jackson Electric Cooperative, propane business, propane industry, Ryan Tudyk, state of the industry and posted in Current Issue

Propane industry takeaways from 2016

December 15, 2016 By Brian Richesson

Here’s what the propane industry can take away from 2016.

This article is tagged with brian richesson, customer retention, Ferrellgas, PERC, propane education & research council, propane industry, Roy Willis, Southeastern Convention & International Propane Expo, U.S. Energy Information Administration and posted in Current Issue, Featured

Pricing: Balance on the fulcrum

January 1, 2003 By LP Gas

To prepare for this article on pricing, I surveyed a region in the country — similar to the market most of you live in — that is healthy, both in terms of the retail market environment and the general economy. This multi-county region is comprised of the expected mix of retail propane marketers: 10 independently owned propane distributors, four multi-state marketers and two cooperatives.

This article is tagged with customer retention, pricing, pricing decisions, propane distributors, propane pricing, propane retail operation, propane retail operations, suppliers and posted in Current Issue

TAG: customer retention