
Net Promoter Score ranks customer perceptions
January 22, 2024 By Danielle Pesta
Find out how the Net Promoter Score provides insight about customer satisfaction and how likely they are to recommend your propane company.
Read MoreFind out how the Net Promoter Score provides insight about customer satisfaction and how likely they are to recommend your propane company.
Read MoreIn his latest column, Tom Jaenicke encourages retailers to let customers know about the sustainability of the propane business.
Read MorePropane retailers should consider using video to engage customers, boost brand recognition and educate on the benefits of propane.
Read MorePropane retailers should remember that databases deserve a refresh in the summer to keep customer and equipment information updated.
Read MorePropane industry members offer tips to improve diversity, equity and inclusion efforts while also growing the business.
Read MorePropane retailers must adapt their marketing and communication strategies for a post-COVID era to gain a competitive advantage with consumers.
Read MoreParaco Gas is providing employees with soft-skills training to elevate workforce communication, employee mindset and customer satisfaction.
Read MoreTom Jaenicke suggests propane retailers let their customers know that they share the pain of higher energy prices caused by inflation.
Read MoreBergquist is introducing Select Ship, a two-day shipping initiative for all customer deliveries in the contiguous United States, to the propane industry.
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