Propane’s presence: Vacation uncovers many opportunities
December 26, 2024 By Tom Jaenicke
Versatility and portability take propane everywhere — including on Tom Jaenicke’s recent vacation.
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Make propane a standard tool of the trade
June 27, 2024 By Tom Jaenicke
Builders and remodelers in your propane marketing area are ramping up new home starts and remodeling projects this time of the year.
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Respond to DOE rulemakings
April 25, 2024 By Tom Jaenicke
Don’t let actions and recent rulemaking activities by the Department of Energy (DOE) force your customers to drift.
Read More Propane users have better ways to save than switching to natural gas
February 15, 2024 By Tom Jaenicke
Propane customers should know the pros and cons of switching to natural gas and why sticking with propane is the better choice.
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Net Promoter Score ranks customer perceptions
January 22, 2024 By Danielle Pesta
Find out how the Net Promoter Score provides insight about customer satisfaction and how likely they are to recommend your propane company.
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New Year’s resolutions for propane marketers
January 1, 2024 By Tom Jaenicke
This year, resolve to make yourself and the propane industry stronger. Share resolutions for propane with customers and employees.
Read More Deliver reliable propane service
November 2, 2023 By Tom Jaenicke
Market the fact that your business can offer reliable propane service to customers, even during extended electric grid failures.
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How to tackle negative reviews
October 6, 2023 By Danielle Pesta
The cost of ignoring poor feedback is too high for your propane business. Learn how to manage negative reviews constructively.
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Why online reviews matter
August 18, 2023 By Danielle Pesta
Online reviews help build propane’s reputation and can attract new customers to your company. Learn how to make the most of them.
Read More Newsletters still work hard for propane operations
July 6, 2023 By Tom Jaenicke
Customer newsletters are still the most effective tool for propane retailers to reach their customers directly with no overlap or shortfall in distribution.
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