Growth is achieved organically by adding new propane users or through the addition of burner tips in and around the home. Photo: iStock.com/Model-la

Organic growth vs. organic theft in retail propane

January 2, 2019 By Tom Jaenicke

Stealing customers is common in a shrinking propane market, but retailers can achieve organic growth through adding burner tips to existing customers.

This article is tagged with retail propane, tom jaenicke, Warm Thoughts Communications and posted in Current Issue, Featured

Keeping receipts with customer IDs should be a high priority for all sales. Photo: iStock.com/Sezeryadigar

The critical role of record keeping in legal cases

December 28, 2018 By John McCoy

Legal columnist John V. McCoy explains how record keeping plays a critical role in defending a case.

This article is tagged with heritage propane, John McCoy, Legal Brief and posted in Current Issue, Featured

Employee hiring and workforce develop are one of the key issues faces the propane industry. Photo: Joe McCarthy

In the Know: Propane industry faces employee-hiring issues

December 27, 2018 By Tammy Day and Tamera Kovacs

Propane Resources’ Tammy Day and Tamera Kovacs examine employee hiring as one of the major challenges facing the propane industry.

This article is tagged with cannabis, Employee hiring, In the Know, propane resources, Tamera Kovacs, Tammy Day and posted in Current Issue, Featured

The gross national product is expected to grow at a slower 2.7 percent clip in 2019. Photo: Istock.com/thitivong

2019 promises economic growth

December 21, 2018 By Phillip M. Perry

2019 promises economic growth, healthy profits and a robust business operating environment, but early signs of an economic correction loom on the horizon.

This article is tagged with Moody’s Analytics, Sophia Koropeckyj and posted in Current Issue, Featured

The Hall of Fame induction ceremony is April 12 at The Ritz-Carlton in downtown Atlanta. Photo by LP Gas

LP Gas magazine announces Hall of Fame class of 2019

December 20, 2018 By Brian Richesson

Four propane industry professionals who make up the 2019 class are honored for association leadership, safety and promoting widespread LP gas use.

This article is tagged with AmeriGas, Bill Mahre, David Lugar, Empire Gas Co. Inc., LP Gas Hall of Fame, National Propane Gas Association (NPGA), Ray Murray Inc. (RMI) and posted in Current Issue, Featured

Photo courtesy Propane Education & Research Council

Assessing the pros and cons of various educational methods

December 18, 2018 By Randy Warner

Choosing the right educational method is almost as important as making sure your team receives training. Assess the pros and cons of each before embarking on a training program.

This article is tagged with Randy Warner, safety, safety column, Safety First column and posted in Current Issue, Featured

Securing propane’s workforce of the future

December 17, 2018 By Brian Richesson

This year’s State of the Industry report explores how the propane industry is working to recruit young, qualified candidates to its workforce.

This article is tagged with NPGA, PERC, Propane Education & Research Council (PERC), workforce development and posted in Current Issue, Featured

Propane 1075 placard. Photo by Joe McCarthy

Propane industry gets a break on hours-of-service regulations

December 11, 2018 By LP Gas

Sarah Reboli, director of regulatory affairs for the National Propane Gas Association, explains the issue of hours-of-serice and what new developments mean for the propane industry.

This article is tagged with Department of Transportation (DOT), National Propane Gas Association (NPGA), NPGA, Sarah Reboli and posted in Current Issue, Featured