Employees at Gray, Gray & Gray are treated to food, drinks and fun while building chemistry among the staff. (Photo courtesy of Gray, Gray & Gray)

Company culture: Propane refines approach to recruitment, retention

October 13, 2023 By Jennifer Webb

Aided by changing priorities and labor-market realities, companies in the propane industry are redefining company culture.

This article is tagged with employee recruitment, employee retention, Gray Gray & Gray, Jessica Johnson, Lakes Gas, Marty Kirshner, Rural Computer Consultants (RCC), Steph Hennen, ThompsonGas and posted in Current Issue, Featured, From the Magazine

The dual-purpose, standalone fueling system from Propane Fueling Solutions allows fleets to refuel with propane autogas or recharge using propane as the energy source. (Photo courtesy of Propane Fueling Solutions)

Propane meets energy needs amid electric vehicle transition

October 10, 2023 By Chris Lewis

The propane industry has an opportunity to demonstrate propane’s reliability as an energy source for electric vehicle recharging.

This article is tagged with dimethyl ether (DME), electricity, Propane Education & Research Council (PERC), renewable dimethyl ether (rDME), renewable propane, Steve Whaley, ThompsonGas and posted in Current Issue, Featured, From the Magazine

Stocks should maintain an adequate number of days of supply coming out of winter. Photo: iStock.com/BrendanHunter

Prepare for heating season

October 9, 2023 By Christopher Caywood

Propane marketers increasingly turn to technology to make sure they, and their customers, are ready when winter or grain drying season make an on-time arrival.

This article is tagged with Caywood Propane Gas Inc., Christopher Caywood, heating season, retailer technology, winter and posted in Current Issue, Featured, From the Magazine

Photo: Blue Planet Studio / iStock / Getty Images Plus

How to tackle negative reviews

October 6, 2023 By Danielle Pesta

The cost of ignoring poor feedback is too high for your propane business. Learn how to manage negative reviews constructively.

This article is tagged with customer relations, customer retention, customer service, digital media, marketing, social media, the digital space, Warm Thoughts Communications and posted in Current Issue, Featured, From the Magazine

A shortage of qualified drivers and service technicians will continue to challenge propane marketers during the busy heating season. (Photo courtesy of PERC)

Steps to 2023-24 winter success

October 3, 2023 By John Powell

You’ve surely seen increased costs across virtually all facets of your operation. Here are some tips to help propane marketers deal with higher costs.

This article is tagged with Crestwood Equity Partners, John Powell, winter and posted in Current Issue, Featured, From the Magazine

Propane Personality: Trent Hampton

October 2, 2023 By Chris Lewis

As CEO, Trent Hampton’s primary responsibility is to hire and retain top talent that will represent Lakes Gas. Learn more about his career in propane.

This article is tagged with Lakes Gas, leadership, Mergers and Acquisitions, Minnesota, National Propane Gas Association (NPGA), Propane Education & Research Council (PERC), Propane Personality and posted in Current Issue, Featured, From the Magazine

A good safety program is a propane marketer’s first line of defense to control increases in premiums. (Photo by LP Gas staff)

State of the insurance market

September 29, 2023 By LP Gas

LP Gas asked insurance providers to offer their perspectives on the market and to share their message for propane marketers.

This article is tagged with insurance and posted in Current Issue, Featured, From the Magazine

Faces & Places: September 2023

September 26, 2023 By LP Gas

Find photos of propane industry members from recent events including RCC’s customer seminar and the Texas Propane Gas Association’s Crossroads Propane Expo & Conference.