Ray Murray Sr. had to quit his job to start Ray Murray Inc (RMI). This decision was a significant one…he had dedicated 25 years to a propane equipment manufacturer. He also had a growing family. But he knew he could do better. Especially in the exceedingly important area of Customer Service.
Read More When Richard Linzmeier steps outside on a cold night in central California, he can hear engines buzzing.
Read More Gary Kunath provides energetic beginning to the Southeastern show
Read More Neighboring Tennessee cities near Smoky Mountains take tourists on a cleaner ride
Read More Know your responsibility with maintenance and protection from elements
Read More This winter’s rampaging propane prices spared no marketers from lost customers, crimped cash flow and mangled margins.
Read More With the price of oil topping $100 per barrel amid a sputtering overall economy, propane marketers and customers alike spent much of the 2007-08 winter heating season struggling to cover their costs. And while some regions saw record-setting snowfalls, bitterly cold temperatures, crippling ice storms and widespread power outages, other parts of the country experienced way too much warmth to pump appropriate amounts of propane.
Read More Well-designed marketing plans, orchestrated pitches to promote budget plan enrollment and established collection procedures for when customers fall behind are being touted as key solutions for propane retailers faced with payment shortfalls.
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