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How to tackle negative reviews

October 6, 2023 By Danielle Pesta

The cost of ignoring poor feedback is too high for your propane business. Learn how to manage negative reviews constructively.

This article is tagged with customer relations, customer retention, customer service, digital media, marketing, social media, the digital space, Warm Thoughts Communications and posted in Current Issue, Featured, From the Magazine

A shortage of qualified drivers and service technicians will continue to challenge propane marketers during the busy heating season. (Photo courtesy of PERC)

Steps to 2023-24 winter success

October 3, 2023 By John Powell

You’ve surely seen increased costs across virtually all facets of your operation. Here are some tips to help propane marketers deal with higher costs.

This article is tagged with Crestwood Equity Partners, John Powell, winter and posted in Current Issue, Featured, From the Magazine

Propane Personality: Trent Hampton

October 2, 2023 By Chris Lewis

As CEO, Trent Hampton’s primary responsibility is to hire and retain top talent that will represent Lakes Gas. Learn more about his career in propane.

This article is tagged with Lakes Gas, leadership, Mergers and Acquisitions, Minnesota, National Propane Gas Association (NPGA), Propane Education & Research Council (PERC), Propane Personality and posted in Current Issue, Featured, From the Magazine

A good safety program is a propane marketer’s first line of defense to control increases in premiums. (Photo by LP Gas staff)

State of the insurance market

September 29, 2023 By LP Gas

LP Gas asked insurance providers to offer their perspectives on the market and to share their message for propane marketers.

This article is tagged with insurance and posted in Current Issue, Featured, From the Magazine

Faces & Places: September 2023

September 26, 2023 By LP Gas

Find photos of propane industry members from recent events including RCC’s customer seminar and the Texas Propane Gas Association’s Crossroads Propane Expo & Conference.

This article is tagged with Cetane Associates, faces & places, Kentucky, Mergers and Acquisitions, Metsa, Ohio, Propane Education & Research Council (PERC), RegO, Rural Computer Consultants (RCC), Texas Propane Gas Association and posted in Current Issue, Featured

Cruel summer: Extreme weather events impact propane marketers year-round

September 25, 2023 By Brian Richesson

Extreme weather events and disasters are year-round occurrences that have the potential to seriously impact propane marketers and their customers.

This article is tagged with California, Canada, Canadian Propane Association (CPA), Florida, generators, Hawaii, National Oceanic and Atmospheric Administration (NOAA), National Propane Gas Association (NPGA), Propane Education & Research Council (PERC), weather, Western Propane Gas Association (WPGA) and posted in Current Issue, Featured, From the Magazine

LPG Spotlight: Pinnacle Propane

September 22, 2023 By Danielle Pesta

The Albuquerque International Balloon Fiesta in New Mexico is pinnacle for propane retailer’s hot air balloon business and community involvement.

This article is tagged with LPG Spotlight, New Mexico, Pinnacle Propane, SHV Energy, Texas and posted in Current Issue, Featured, From the Magazine

LP Gas Growth Summit 2023 underway in Florida

September 19, 2023 By Brian Richesson

The LP Gas Growth Summit kicks off outside Orlando, Florida, with about 70 propane industry members exploring ways to grow business and improve operations.

This article is tagged with Florida, LP Gas Growth Summit, partnership, propane retailers and posted in News, Featured

The right insurance can be a confusing task for any business but especially for propane marketers. (Cover: Serts/iStock Unreleased/Getty Images (cube); Yongyut Chanthaboot (sign), Koksikoks (stripes), BlueJay (dollar sign)/iStock / Getty Images Plus/Getty Images)

How retailers are solving the insurance puzzle

September 18, 2023 By Phillip M. Perry

From liability to workers’ compensation coverage, propane marketers must manage risk and meet the unique needs of the industry to protect their operations.

This article is tagged with Department of Transportation (DOT), Gray Gray & Gray, insurance, liability and posted in Current Issue, Featured, From the Magazine

Photo: champpixs/iStock / Getty Images Plus/Getty Images

Recruitment and retention: Strategies to navigate a changing landscape

September 15, 2023 By Kathy Johnson

In today’s rapidly evolving business environment, recruiting and retaining top talent have become more intricate and challenging than ever before.

This article is tagged with EDP, employee recruitment, employee retention, hiring, HR Solutions, human resources, women in propane and posted in Current Issue, Featured, From the Magazine

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