Improve customer service with technology
January 31, 2020 By Christopher Caywood
Christopher Caywood defines great service and explains how his propane operation uses technology to improve the customer experience.
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Bringing the 21st century to your customers
December 3, 2019 By Christopher Caywood
Mobile and web offerings can differentiate your propane operation from competitors while attracting new customers to your business.
Read More How to up your digital marketing game
October 22, 2019 By Christopher Caywood
Investments in digital marketing can help save money in other areas of the business and convert more customers to your operation.
Read More Refresh your online presence
August 30, 2019 By Christopher Caywood
Websites age quickly in the digital age, so giving your propane operation’s online presence a face-lift is a crucial step.
Read More Call metrics matter to your propane operation
April 5, 2019 By Christopher Caywood
Propane retailers can improve their customer service operations by investing in voice over Internet protocol (VOIP) phones.
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Creating a technology ecosystem that fits your business
November 29, 2018 By Christopher Caywood
Chris Caywood, of Caywood Propane, discusses how his company’s technology strategy helps deliver on reliability, transparency and pricing.
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Back-office software that isn’t flashy but essential
September 4, 2018 By Christopher Caywood
Caywood Propane Gas’ Christopher Caywood examines the back-office software essential to improving a propane operation’s efficiency.
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Growing trends in tank monitoring
July 17, 2018 By Christopher Caywood
The latest trends and tips to consider when deciding how propane tank monitors fit into your propane operation.
Read More Shopping for CMS software is like grocery shopping
June 4, 2018 By Christopher Caywood
Christopher Caywood, co-owner of Caywood Propane Gas, gives retailers tips for choosing the right customer management system software.
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Why CMS software is important for your technology strategy
March 23, 2018 By Christopher Caywood
Through a combination of considered choices and trial and error, we figured out our CMS is the most important software component of our technology strategy.
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