Image: BASE Engineering

Long-range chipset from BASE Engineering

January 29, 2025 By LP Gas

The long-range chipset can exceed 1,000 ft. of range for installations that feature external antennas.

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This article is tagged with base engineering, communication, January 2025, new products and posted in Current Issue, From the Magazine, New Products

Image: iStock.com/porcorex

PERC approves 21 projects at December 2024 meeting

January 6, 2025 By Brian Richesson

The Propane Education & Research Council (PERC) approved the following 21 dockets during its December 2024 meeting in Naples, Florida.

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This article is tagged with agriculture, autogas, commercial, communication, construction professionals, marketing, material handling, power generation, propane autogas, Propane Education & Research Council (PERC), propane engines, propane marketers, residential, safety and training, workforce development and posted in News, Current Issue, From the Magazine

PERC approves 2024 campaigns, market programs

January 18, 2024 By Brian Richesson

The Propane Education & Research Council (PERC) approved a number of funding requests during its November 2023 meeting in San Antonio.

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This article is tagged with agriculture, autogas market, Certified Employee Training Program (CETP), communication, construction professionals, Environmental messaging, GPA Midstream Association, Heat Pump Helper (HPH), marketing, National Propane Gas Association (NPGA), power generation, Propane Education & Research Council (PERC), propane marketers, residential market, safety and training, workforce development and posted in News

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Create meaningful customer communication

May 25, 2023 By Tom Jaenicke

In his latest column, Tom Jaenicke encourages retailers to let customers know about the sustainability of the propane business.

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This article is tagged with communication, customer relations, customer retention, customer service, marketing, Marketing Mix, tom jaenicke, Warm Thoughts Communications and posted in Blue Flame Blog, Current Issue, From the Magazine

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Practical media training for propane

November 10, 2022 By Danielle Pesta

Have the confidence to tackle challenging questions and benefit from prepared messages with these tips from Christina Mozaffari, a former NBC News producer.

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This article is tagged with communication, digital media, Propane Education & Research Council (PERC), social media, the digital space and posted in Blue Flame Blog, Current Issue, From the Magazine

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Communicate effectively with email

August 25, 2022 By Danielle Pesta

Communicating with customers though email isn’t going away. Find out how to convert more propane customers with the right email messaging.

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This article is tagged with communication, community outreach, digital media, Environmental messaging, marketing, rebranding, the digital space and posted in Blue Flame Blog, Current Issue, From the Magazine

Roger Rosenbaum

Use marketing as a competitive advantage

May 5, 2022 By Roger Rosenbaum

Propane retailers must adapt their marketing and communication strategies for a post-COVID era to gain a competitive advantage with consumers.

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This article is tagged with communication, competition, COVID-19, crisis communication, customer relations, customer service, marketing, technology and posted in Blue Flame Blog, COVID-19, Current Issue, From the Magazine

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Provide employees with soft-skills training

April 7, 2022 By Christina Armentano

Paraco Gas is providing employees with soft-skills training to elevate workforce communication, employee mindset and customer satisfaction.

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This article is tagged with communication, customer relations, customer service, Paraco Gas, training and posted in Blue Flame Blog, Current Issue, From the Magazine

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Retailers adapt to customers’ fluctuating needs, behaviors

August 7, 2020 By Chris Lewis

As customers’ needs and behaviors change, retailers must leverage technology to conduct business in this new nonphysical era.

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This article is tagged with Bridget Kidd, communication, Gray Gray & Gray, marketing, Marty Kirshner, PERC, Propane Education & Research Council (PERC), Richard Goldberg, technology, Warm Thoughts Communications and posted in Current Issue, Featured

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Videoconferencing will benefit marketers beyond the pandemic

July 30, 2020 By Christopher Caywood

The coronavirus pandemic has shined a light on little-used videoconferencing, a tool that can make you, your business and your team more effective.

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This article is tagged with communication, retailer technology, technology and posted in Blue Flame Blog, Current Issue